CellPhoneCases.com, LLCReviews of uk.cellphonecases.com

I am pleased with the service/products supplied by this company. It was sent from the US to the UK and took around 21 days to arrive (spending around 5 days in customs). The products - bumper case and screen cover - have arrived in good condition.

Ordered a case for my son’s new Alcatel 3. Delivery time was okay considering it was from USA to UK at no additional cost. Tracking info was updated and helpful. Problem was when case arrived it was for Alcatel Onyx and did not fit. I emailed the company and they suggested I did not have the Alcatel 3 but might have a variant. I sent photos back showing I did and that the case did not fit. From there I can have no complaints. A full refund was applied to Paypal account within a couple of days and all communication was courteous and prompt (taking account of time difference). They even dealt quickly with my clarifications on whether they wanted the case returning. Disappointing the case was not as described but given the Alcatel 3 is a very new device on the market might be understandable. One star knocked off for that. But if you judge a company by how they respond when they get it wrong I can have no complaints.

Ordered phone case then read all reviews and panicked as was 24 hrs before received email order confirmation. Did not know company was based in America however they did provide tracking information, and the right case arrived today as notified, well packaged. Would use again but now know delivery will be about 10-14 days.

Having placed my order from the UK for a leather iPhone6 case, I decided to query whether the case advertised as iPhone6S would fit an ordinary iPhone6. I sent an email and was assured of a reply within 2 days but got none. A week later I sent another email asking about expected delivery date, and again got no reply. I therefore went on to Trustpilot and was horrified to see the wall-to-wall negative posts about poor product quality and service. My expectations were immediately reduced to expecting very little at all. Imagine my surprise today when I received my case, only 11 days after ordering. It was packed in an outer very nice black presentation box and the case inside was within a very nice material pouch. The case itself met all the advertised features and the quality looks and feels very good. I am so relieved and happy!! I've not gone to 5 stars because of the email failures. If there's no contact number they should provide a quick customer response by email.