Ugly Christmas SweaterReviews of uglychristmassweater.com

Honestly. Was really worried when looking at this companies bad reviews After ordering, I didnt think package was going to show up as the tracking code send was wrong and said no parcel on this code. But… I email support, they respond in less that 12 hours with a new tracking code that worked. It got to me on time. And the quality is bloody fanstastic. Really happy with my purchase and would recommend to anyone. If you were like me I’d say don’t stress about the bad reviews I’m guessing mostly Karen’s.

I’ve been contacting this company since the middle of October or so. Their communication for the first few questions I had was so quick but once I would send them specific instructions on which words I wanted where and what colors etc. they still did not do it correctly. I even mocked up a picture of it on cricut design space to show them. They stopped responding or would wait several weeks to respond. My most recent response I received was that if I wanted them do make the final changes, I would also have to pay an extra $24 in shipping to make sure it arrived before Christmas. I just read other reviews form customers who did not have a pleasant experience. I’m sad that I don’t have a sweater like I thought I was going to - But also glad I didn’t spend $60 and receive nothing

I purchased sweaters for my wife and I for Christmas 2019. We wore them a couple times but then covid hit and they were put away, until last week when we decided we'd wear then to a party. Out of the 4 lights on my sweater, only one works now. I contacted Ugly Christmas Sweater's support dept to ask where I could obtain replacement lights so I could replace the bad ones. They told me they do not provide anyone with replacement lights and didn't know of any other sourced for me to obtain them. They told me to purchase another sweater. I told them that the lights did not last very long and that I shouldn't have to buy another sweater. They told me my sweater was out of warranty, which is only 30 days anyway. They were not helpful at all and just wanted to sell me another sweater instead of helping fix the one I already own. This is not the way to treat customers and no one wants something that doesn't last and isn't worth the money. I will never do business with Ugly Christmas Sweaters again, they have an Ugly and very unhelpful attitude

Biggest scam ever, ordered jumper for next day delivery 2 weeks later nothing.. emailed 5 times no response

I recently ordered from this site. There was an issue with the shipping address. I noticed it as soon as I checked out and emailed the company about it. The email I sent wasn’t read for 4 days and by the time it was read, the item was out for delivery. I called and spoke with customer service and they stated because it was my mistake, it was my problem and they would not do anything to help resolve the issue.

There was an issue with my order that was identified the day the order was placed. I contacted the company for assistance at the support email address they instruct any problems to be sent to. I received no response. The next day, I received an email that my order was shipping so I immediately emailed the support address a second time with no response. The contact number is a fake number (all zeros). It has been over a week and still no one from the company has reached out. I’m disappointed. Won’t be using them in the future.

High quality work, competitive prices, good brand choices, no issues with Quality & service

Always great service at a great price, with timely delivery! Keep up the great work Ugly Christmas Sweater