Ugly Christmas SweaterReviews of uglychristmassweater.com

Wish I had read the reviews beforehand. One of my sweaters was too small so all I wanted to do was an exchange. I had purchased as a guest so when I attempted to return via the website it there was no option to do and no way to validate my purchase to return. It’s obvious they’re making this intentionally difficult so I would definitely avoid this company if possible.

I purchased sweaters for my wife and I for Christmas 2019. We wore them a couple times but then covid hit and they were put away, until last week when we decided we'd wear then to a party. Out of the 4 lights on my sweater, only one works now. I contacted Ugly Christmas Sweater's support dept to ask where I could obtain replacement lights so I could replace the bad ones. They told me they do not provide anyone with replacement lights and didn't know of any other sourced for me to obtain them. They told me to purchase another sweater. I told them that the lights did not last very long and that I shouldn't have to buy another sweater. They told me my sweater was out of warranty, which is only 30 days anyway. They were not helpful at all and just wanted to sell me another sweater instead of helping fix the one I already own. This is not the way to treat customers and no one wants something that doesn't last and isn't worth the money. I will never do business with Ugly Christmas Sweaters again, they have an Ugly and very unhelpful attitude