UFCUReviews of ufcu.org

Every time I travel, I call them and let them know. So far, they are 0/2 on getting my online banking and/or card to work while I'm away. In Costa Rica, I had to spend over $200 in fees to get money through a third party, because my card didn't work despite their assurances. Now I'm in Alaska, and, true to form, they've cut my online banking services. Once again, I'm stuck with no access to funds when I need them most. To make matters worse, their incompetent employees spit the same "I'll make a note on your account" line every time. I'm changing banks. I recommend not using Ufcu or at least not telling them when you travel. It seems like drawing attention to your account is how you get them to screw everything up.

3 loans over 3 or 4 years 99% and only every late a few days. I was late $15.87 after it short paid even when I clicked the pay now button and the reported me causing me to lose 80pts on my credit rating. Thanks for the loyalty.

UFCU has a real problem with fraud. I suspect their employees are in on it. After a couple instances with fraud, I found out they left many old debit cards open, then said they shut them down. After more fraud I found they didnt shut them down. Also they will give your money away to whoever can get your account number with no other authorization.

Be careful; they are not real bank. This is a fake bank made for scammers to make payments with their checks. They won't have the address or license number. You call them and robots give you the options and never get to the person, if you get its always 2 same people answer call. Meanwhile, scammers do make payments with their checks.

They changed the banking app and it has been a headache. Also, their use of bots and reduction in personal service is an idiotic business decision. I filed a dispute and was only given 7 days to mail in documentation. The dispute was reversed against me. I'll soon be leaving ufcu.