Huck LogisticsReviews of udsautologistics.com

If I could give negative stars I would. This company is a complete scam, they will quote you low and at the time of service double if not triple the cost. After which they will say it’s a 200 cancellation fee. Ridiculous scammers all foreigners too. Beware

Mike Miller was extremely helpful, I was having had a hard time finding drivers due to the holidays, but he was able to find one for me and arranged the entire process A-Z. I 100% recommend them.

Don't do it! They quoted me $500 and had to pay $100. There was no communication from their end to let me know what time and what driver. I had to keep getting in touch with them. The day came and now they don't have driver except for one that 1 hour away and claim that I have to pay $800 extra to get it done. Stay away from these scammers! Also, they cannot do refunds. So they are claiming I cannot get refunded for my deposit. I booked two vehicles and we will see what happens with the next one.

Fraud. Do not use them. They are liars and crooks

This company is a complete fraud. Unfortunately I cannot rate negative stars. Do not use UDS - they take your deposit and do not deliver. The people you speak with on the phone are always polite but they are complete crooks and are lying the whole time. Their website shows trucks with the company logo and drivers wearing company logo uniforms which is completely fraudulent - they do not own trucks or employ drivers - they are brokers who put your load on a board for truck drivers to bid on. When UDS gives you an estimate to transport your vehicle, it is an "estimate" which is half or less of what it will actually cost. They require you to sign a legal document saying that you will not work with another company to get another option and that you understand the price they gave you is only an estimate - which is how they get out of having refund your deposit when they don't actually book a driver to transport you vehicle and leave you stuck. I gave them ten days notice and a three day window to pick up my daughter's car to bring it home for the summer. Every time I called they said they had a driver they were negotiating the price with. On the last day when my daughter was to fly home they said they had a driver but the price was more than double, almost triple, the cost they had originally quoted. It was cheaper for me to cancel my daughter's plane ticket, buy a ticket for me to fly to her and drive home (18hrs) with her. Absolutely a disaster of an experience with trying to use a transport company. This company is a scam with fraudulent advertising and extremely unethical practices. I called regularly for six weeks trying to get a refund and each time they kept telling me the refund had been submitted and I should receive it within 24-48 hrs. Finally, the guy said the "accounting department" rejected the refund because they did find a driver but I had rejected it - the guy actually said I should feel happy that they are not going to charge me a cancelation fee. I have learned my lesson - if a company requires you to sign legal documents and requires a "deposit" up front - RUN AWAY ... and absolutely DO NOT USE this company, UDS.

This company is a complete SCAM. I do not recommend anyone to do buisness with them under any circumstances. I received a quote to have my truck shipped. They gave me a date and time, I gave them the deposit then all the sudden they didn't have a driver. After going back and forth for almost two weeks and being lied to over and over again, and then them telling me it would be $1,300 more then they quoted to ship the vehicle. I spoke with a manager and had him read all texts showing the times Max Jordan has lied to me throughout the process he said other companies lie all the time it is normal. I agreed to just getting a refund to which they only sent me half of my deposit. This company is a fraud and I would be very careful if you choose to do buisness with them.

SCAM!!!!!!! Do not book! "salesman" Zach "secured" a driver and service date, "Accounting rep" David took my deposit of $100 then suddenly they didn't have a driver. My order summary stated my truck was operable after I told them it wasn't, so they said they would have to find a driver who had a winch so it would be an additional $50 upon delivery. I repeatedly told them I put on the initial request that my truck was inoperable but because they had supposedly secured me a date which was coincidentally very soon, I agreed to paying the additional $50 upon delivery. They said since a winch was needed, they would have to find a different driver, they repeatedly kept giving me the run around on how they were still waiting. Accounting rep David was now all who I had communication with as Salesman Zach I hadn't spoken too since before deposit was made- he just disappeared. Strangely David was now speaking to me from Zach's phone. I requested my deposit back due to run around, David said I would have to speak to accounting. I asked him- Aren't you accounting though? You took my deposit. David states oh I'm accounting but I don't deal with refunds. What a bunch of BS. I repeatedly call and ask for refund; I'm now told today I can't receive a refund because they offered a driver, and I didn't like the price. Which is not true. Either way, I paid a deposit for a service that I did not get! WHAT A SCAM!

Dishonest and Unreliable Service My experience has been frustrating from the very beginning. I was quoted $850 with the promise that my shipment would be picked up the same day. However, after I paid the deposit, they kept delaying the pickup, pushing it back day after day. Four days later, not only had they failed to pick up my shipment, but they also raised the price to nearly double the original quote. When I attempted to cancel due to their clear failure to uphold the terms we agreed upon, they insisted on charging a cancellation fee—even though they’re the ones who breached the agreement. I would strongly advise others to be cautious before doing business with them.