At UDPOWER, we believe reliable energy should never be out of reach. Our portable power stations and solar solutions are built with advanced LiFePO₄ battery technology, delivering 4,000+ life cycles, industry-leading safety, and eco-friendly performance. Whether you’re preparing for emergencies, powering your RV adventures, camping off-grid, or simply keeping your home connected, UDPOWER gives you power without limits.
UDPOWER (udpwr.com) has 53 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
udpwr.com
Website
udpwr.com
Category
Energy & Power
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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it was shipped fast and a tracking app was accurate.
Response from UDPOWERDec 5, 2025
Thank you so much for sharing your experience with us! 🙌
We’re glad to hear your order was shipped quickly and that the tracking updates were accurate and helpful. Our team works hard to make sure everything arrives on time and with clear tracking all the way to your door.
If you have any questions about using your unit or need support in the future, feel free to reach out to us anytime at [email protected]
. Enjoy your new power station! ⚡️🔋
JM
Jae M.
I chose my purchase.…
I chose my purchase from UDPOWER for being direct and informative. The prices were up-front without searching. Your products were compared with each other.
A mistake in the shipping address was corrected immediately without any delay in the shipping.
I look forward to having portable dependable power anywhere on the farm or jobsite in Montana.
Response from UDPOWERDec 3, 2025
Thank you so much for choosing UDPOWER and for taking the time to share this review 🙏
We’re really glad to hear that:
You found our pricing clear and up-front
The product comparisons helped you choose the right unit
Our team was able to correct the shipping address quickly without causing any delay
Reliable portable power is exactly what we aim to deliver, so it’s great to know our products will be put to work on your farm and jobsites in Montana. 🤝
If you ever have any questions about getting the best performance out of your unit—or want tips on using it around the farm, during outages, or on the road—feel free to reach out to us anytime via email.
Thank you again for trusting UDPOWER. We hope your new power station serves you well for many years to come! ⚡️
NV
Neil V.
Thank you for the great customer…
Thank you for the great customer service and wonderful product.
Response from UDPOWERNov 5, 2025
Thank you so much for the kind words! We’re thrilled to hear you’re happy with both the product and our customer service. If you ever need tips, accessories, or support, just drop us a line at [email protected]
.
— Team UDPOWER
GA
Gary
Compact unit that packs on punch
I like the price the order process and the communications from the company. I was apprised of all going on without being hounded.
Response from UDPOWEROct 31, 2025
Thank you for taking the time to share this — it means a lot to us. We’re really glad to hear the price, ordering experience, and our updates all felt smooth to you. We try to keep customers informed without sending too many messages, so it’s great to know that balance worked for you.
If you ever need help with setup, accessories, or future orders, just let us know — we’re happy to help.
— UDPOWER Support
PL
Primo L.
Order and delivery process were quick &…
Order and delivery process were quick & definitely on time. Thanks for the good customer service! Just that the battery station has issue of quality, did not function as it did not turn off intelligently ( Q4 of FAQ)… power totally lost, will not recharge.)
Response from UDPOWEROct 20, 2025
Hi,
Thank you for your feedback and for acknowledging our fast order and delivery process. We’re glad to hear you appreciated our customer service.
We’re sorry to hear about the issue with your battery station not functioning properly. Your comments are very important to us, and we would like to assist you directly to resolve this. If you haven’t already, please contact our support team so we can troubleshoot or arrange a solution for you.
Thank you for bringing this to our attention and for helping us improve our products.
Best regards,
UDPOWER Team
WH
Whiteboy
Excellent guidance
The quick and detailed response with valuable information that helps me plan my future.
Response from UDPOWEROct 20, 2025
Hi,
Thank you for your kind words! We’re thrilled to hear that our guidance was helpful and gave you the information you needed to plan ahead. Your feedback encourages us to keep providing detailed and timely support.
We truly appreciate your support of UDPOWER!
Best regards,
UDPOWER Team
CB
Carter B.
Charging cord
You had what I needed - mostly. I think it would be a good idea to have an AC charging cable as well
Response from UDPOWEROct 20, 2025
Hi,
Thank you for your feedback! We’re glad to hear that you found most of what you needed. We really appreciate your suggestion regarding an AC charging cable — we’re always looking for ways to improve our products and make them more convenient for our users.
Your input helps us a lot, and we’ll take it into consideration for future updates. Thanks again for sharing your experience and for supporting UDPOWER!
Best regards,
UDPOWER Team
PA
Phillip A.
Was this product tested before shipping?
The unit is purchased (UD 1200) will not take a charge from my solar panels from either port.
Response from UDPOWEROct 14, 2025
Hi there,
Thanks for reaching out—and I’m sorry for the hassle.
Yes, every UDPOWER unit is QC-tested before shipping (safety, input/output, and functional checks). That said, solar setups can vary a lot, and third-party panels are the most common source of charging issues due to connector/polarity/voltage mismatches.
To help you fast, could you share:
The brand & model of your solar panel(s)
A photo of the spec label on the panel (showing Voc/Vmp/Imp)
Which cable/adapter you used (e.g., MC4→DC plug/XT-style), and which port you tried on the S1200
Your order number.
Quick checks you can try now:
Verify panel specs vs. the S1200’s DC input specs. If the panel’s open-circuit voltage (Voc) is outside the allowed range, the S1200 won’t start charging.
Direct sun test: point the panel directly at the sun at midday; wipe dust; avoid glass/mesh; disconnect any USB regulators.
Cable & polarity: ensure positive/negative aren’t reversed; avoid step-up/step-down controllers between the panel and S1200.
One panel first: test a single panel alone (no series/parallel).
Wall-charge sanity check: plug into AC wall charging for a few minutes to confirm the input system is responding (helps isolate whether the issue is solar-side).
Important note: we don’t recommend third-party solar panels because some have incompatible voltages, non-standard wiring, or built-in controllers that block MPPT handshakes. Once you share the panel brand/model, I’ll confirm compatibility and the correct hookup for your S1200.
If anything looks off after that, we’ll take care of you.
Best regards,
UDPOWER Support
