UCHealthReviews of uchealth.org

I had a very disappointing experience with UCHealth. Scheduling an appointment took far longer than expected, and once I finally got in, the visit felt rushed and unorganized. Communication was poor, and I had to follow up multiple times just to get basic information about my results.What made things worse was the billing process—it was confusing and didn’t match what I was initially told. Trying to get clarification only led to more frustration, as no one seemed willing to provide clear answers.Overall, the lack of coordination and transparency made this experience stressful and frustrating. I would not recommend UCHealth based on my experience.

These people are uncaring and incompetent. It took months for me to get an injury properly looked at. I'm trying to get an ultrasound - my order was sent in 2 days ago, and they claim it won't be processed for another week to 10 days. My husband's order was sent in yesterday and he already has an appointment. My condition is acute, his is not.

As someone who is worked in social services and within the system for 7 years this institution is the most disgusting billing institution I’ve ever come across. These people tried to rob 2451$ from me, 3 years after a date of service. I called them 6 different times explaining I had insurance at that time and they kept telling me I did not and they would be sending me to collections. My insurance called them multiple times explaining I had insurance . My insurance had to file a complaint against them due to them saying I did not (despite the fact that my literal insurance was verifying my insurance). They did nothing of any sort to support me during all this. They simply kept stating I owed them money and was trying to get free services. Once my insurance filed a complaint against them , suddenly it was uncovered that I did have insurance (after 6 months of them threatening to sue me). Do not come here . They are disgusting and will attempt to deny your insurance, and recoup funds years later. They do not want to support , help or heal you. They want your money.

UC Health is absolutely the WORST!! I work for a school district in Colorado Springs and we have the unfortunate mandate that UC Health is our medical provider. I frequent many different schools within the district, and as a result, am exposed to many different germs. I, (in the past), have contracted sinus infections, so I know what the symptoms are. Fast forward: I am on Spring Break as of today and am supposed to travel for the Break next week. I have the extreme symptoms of a sinus infection and tried to get an appointment with my primary Doc, and he was not available. I made an appointment with a tele-doc, (her name is Jennifer Carrol, PA). During the appointment, she made the determination that my symptoms are not sufficient enough to warrant a course of antibiotics, even though my past records show that this is the correct course of action. I asked to speak with her supervisor and Jennifer Carrol gave me a fictious name of a fictious supervisor!!! I am absolutely DISGUSTED with UC Health! I even told the PA, (Jennifer Carrol), that I was absolutely disappointed that I had to pay a co-pay, and SHE was going to get paid, for a complete waste of time and money. Her response: Hope you have a good day! REALLY!!!!

Worst experience in my life! I went for their face and body services and it was just horrible and expensive. As soon as you ask some questions about their work they become defensive and answer with a bad attitude. The work was also terrible. 0/10

I have been a patient of UCHealth for several years. In that time, it has become increasingly difficult to receive services within a reasonable time frame. Want to see your doctor? Wait for six to eight weeks. Need imaging? Be prepared to wait a week or two for the results. Need to see a specialist? Wait for over two months. UCHealth is increasing profits by limiting access to services. For a non-profit, that is borderline criminal. Your health is far from their highest priority.

My surgery recovery was not good .A nurse I talked to 2/19/26 was not pleasant over phone about my complaint.I would not recommend.Displeased.With my experience.

I have never been diagnosed with COPD until this hospital they said I had it when I had pneumonia.i don't have COPD and when I was in the er waiting for a room they dropped me up and when I got to my room there was three people in my room and going threw my purse there were things missing out of my purse.money and several other items.i don't know what kind of place this is but in My opinion they need to be shut down. I would never go there again.i wouldn't even send my dog there.also other places can't even find my records of me ever being treated there how do you lose records on someone.i should file a law suite.and make them find my records. And sue them for a lot of money for mentally physically and emotionally abuse.