Roxann M.
My two pair of worthless glasses
On my recent purchase two pairs of glasses were a total mess. One pair the lenses pop out and one the pair the rhinestones fell off. I was disappointed. I was contacted right away and they offered to correct my glasses even though it was past my warranty. I'm so happy we were able to resolve this issue. I will continue to purchase glasses from them. They are so unique and I ALWAYS get positive feed back from my patients and when I wear them out in public. Thank you so much!! From your loyal customer, Roxann JM
Response from UblinsAug 22, 2024
Dear Roxann, Thank you for posting the comment and bringing this issue to our attention. Concerning this issue, could you please offer some photos of the glasses to our customer service department([email protected])for checking? Once locate the issue, we will know how to do next. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. Waiting for your early reply.