UblinsReviews of ublins.com

Loved the crazy selection. I can express myself

Nice product, but return policy is a little tricky, but I was given a store credit instead and I used it on a future purchase

First time purchasing and received today. The sizing on one of the frames was very off. Labelled a medium and 130cm (inside arm) but was 150cm width in total, and looked like clown glasses when received. The other frame was comfortable and stylish, but the wrap/design on the arms was bubbling and poor quality. The company has been quick to reply and offer a resolution. I have update my review to 4 stars pending receipt of glasses they have offered in compensation. They have been friendly and polite throughout the exchange.

Glasses are beautiful just that some of the stones came off or moved and I had to fix.

Glasses were easy to order. They also processed and shipped fast.

"I previously left a negative review because my emails and phone calls went unanswered, and I was very frustrated with the lack of customer service. Since posting that review, Ublins reached out directly to me by email. They acknowledged the issue, apologized, and offered a 60% off coupon to help make things right. I appreciate that they took the time to respond and address my concerns after my feedback. While my initial experience wasn’t great, I feel better knowing they are willing to improve and support their customers."

decent turnaround and great prices

Frames are nice and lightweight