Woo-Seok C.
The company has its Docs and ChatBot to…
The company has its Docs and ChatBot to help the users. These are generally useful for simple queries. However, when contacting customer support, their responses have been slow and did not exactly address the points of questions. The most unproductive responses are read like, "TypingMind is 100% self-service." Admitting this is true, then why do they provide an online support service?




