TypesetTypeset is a platform for researchers to create, collaborate, and publish their research. Over 100k researchers from 700 institutions like Harvard, ETH, IIT, NIT, etc. spread across 141 countries trust us. We offer custom solutions and unique features for universities and journal publishers.
Typeset (typeset.io) has 38 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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38 approved reviews, newest moderated first
Huy B.
Stay away from this website. I made a subscription for a year for 96 USD. Despite their website saying that cancellations within 14 days will be refunded, I cancelled within 2 days due to poor results and they claimed no refund will be issued since I "used" the service. I complained a bit louder and they only refunded 76$. This is predatory behaviour, to be honest.
CC
Stay away from this website. They keep charging me even i cancel the subscription, and you can never reach the support from them. Be careful!!!!
Maria J.
I am extremely unhappy with the service they provide. Unexpected poor service is conducted regarding refunds and helping customers for there needs.
Mathew A.
I asked for my money back, but they never replied. Now they have changed their site name to SciSpace. Service is very poor. Without it, I used to have articles published. Thought, it will ease my process, but sadly none of my articles got published after using this product. Do not make a mistake, as I did. They will never return your money. I am shifting to a better reference manager.
Savana
Typeset sounded promising but ultimately lacks basic features even free programs like google docs has (ie can't see edits, make comments, or view older versions of the doc). Even with premium, customer support is laughable. It took two days for me to receive a response and it was a link to something not even relatively similar to my question.
Moniba S.
I was trying to get a template for one of my papers and I thought this is the one on google search. It was working fine with 10 attempts of the same paper for 1000 words as I was trying to use it and then it stopped and I purchased a membership for 3 months $36.00. Guess what My paper is still stuck on 98% wizard even after 10 days of service, its not uploading at all. I called customer service for a refund since it was in 14 days period, but he said it won't get a refund since I have used this service and my paper is still there even I was never able to get my complete paper out of it. don't buy at all.
raj S.
Horrible customer service and buggy software
Dalton B.
If i could give it less stars I would robbed me and I never even got a product, waited 2 hours for the doc to transform and never happened!! such a waste of time stay well away no support even though I reached out multiple times