Twotrees3dofficial is listed under Print & Graphic Design.
Twotrees3dofficial (twotrees3dofficial.com) has 8 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingPrint & Graphic Design · Anaheim, California
Excellent
Print & Graphic Design · Wilmington, Delaware
Excellent
Print & Graphic Design · Granada Hills, California
Excellent
Print & Graphic Design · Homestead, Florida
Excellent
Showing 5 reviews with 1 star · Clear filters
Mr A.
Bought a TTC450Pro, customer service is non-existent. Chat bot is AI and fails to connect to human. Contact us webpage is not replied to, yet the website states 24/7 customer service. Machine is built well but fails to connect to anyform of wifi, fails to recognise USB c connection, and fails to update its software. I wish I had bough FoxAlien now.
Dennis H.
My opinion and thoughts about TwoTrees. In my experience, TwoTrees is the worst company I ever had the misfortune of dealing with. I ordered a 450 CNC about a month ago. They didn't have any in stock but they didn't say a word about that. Weeks passed with NO communication from them. They took my money but never sent me a thing. I cancelled my order. It has been weeks again and they don't return my emails. NO COMMUNICATION AND NO REFUND. They just leave me hanging. They have NO IDEA what the term customer service means. Is this the kind of company you want to do business with? I certainly don't. Just imagine what they will be like after the sale. The measure of a company is not when things are going smoothly, it's how they act when things go wrong! I didn't do anything wrong, just thought they were a reputable company. Wow, did I learn a lesson on that one. Never buy direct, ALWAYS go through Amazon or somewhere else where if a company acts like TwoTrees you have recourse to get your money back! If they are doing this to me I'm sure I'm not the only one...
Isenbrink E.
Antwortet auf keine Anfragen über Mail oder Chat. Vorsicht!
Kim
Absolutly no response when you ask questions, i have now waitet 6 weeks for my partsfor my lasercutter, i have contactet them two times, complete silense
Roberto Alvarez X.
Más de 15 después del pago del producto y habiendo realizado más de 10 intentos de contacto por hasta 5 diferentes medios (formulario web, email, mp en facebook, WhatsApp y PayPal) sin ningún tipo de respuesta, he tenido que escalar la disputa y solicitar a PayPal la anulación del pago, a los 4 días de la solicitud han colgado una información de un seguimiento, supongo que falsa por que después de otros 9 días todavía no ha salido de Alemania, por supuesto si llega algo no lo aceptaré y seguirá la reclamación de mi dinero a estos estafadores.