Two Moms Buy Test StripsThe Two Moms Buy Test Strips and diabetic supplies nationwide, are caring and fun and pay top dollar for diabetic supplies.Do you have extra diabetic test strips laying around your house? Perhaps you switched meters, cut down on the number of times you test a day or maybe you are no longer considered a diabetic.So what can you do with all the extra boxes you have now? You can sell test strips and get cash for strips and diabetic supplies!We provide pre paid shipping labels and shipping kits so shipping is always free and we pay quickly, normally within 1 business day of receiving your diabetic supplies.We strive to provide the best customer service and payments in the industry. Let us know how we can help when you sell test strips! Get Instant Quote
Two Moms Buy Test Strips (twomomsbuyteststrips.com) has 4,079 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingPharmacy & Medicine · California, California
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Pharmacy & Medicine · Palm Springs, California
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Pharmacy & Medicine · Fountain Valley, California
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Pharmacy & Medicine · California, California
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Showing 75 reviews with 1 star · Clear filters
Tammy B.
I have not received my payment. When did you send it out? Thanks, Tammy
Response from Two Moms Buy Test StripsJun 28, 2022
Your order was perfect, and paid promptly. The check was written on Saturday June 4. The check was mailed the next business day, June 6. You cashed the check June 14, which means that your check went from California to Maine in about a week. In our opinion, we warrant a five star review.
Arrah
I have been selling test strips for a few years to them. I know the rules, no expired ones, damaged, etc. They received my package and they would not pay me for it due to the box being sliced. They sliced the box of strips when they opened it, so now i am out the $$ and the test strips because they will not return the box that they damaged!
Response from Two Moms Buy Test StripsMay 20, 2022
We respectfully disagree Arrah. Sometimes when the pharmacies open the big pallets of Test Strips, they carelessly sliced open the shrink wrapped plastic with box cutters, and cleanly slice through some of the boxes. We believe this is what happened to your box. When we open shipping boxes, we have our box cutters set to 1/16 of an inch so that we never damage the customers boxes. We don’t believe you intentionally sent us a sliced box since you many times sent us good product. Sometimes it’s easy to miss a clean slice through a test strip box, especially when it’s near an edge. We believe this is what happened in this case. We did indeed send your Test Strip box back to you, so you posted this negative review before checking with us. We feel it’s unfortunate that we’ve had this experience and we wish you the best in the future. -2 Moms
FIRSTNAME L.
They didn't honor the coupons based on the terms and conditions stated. The stated terms and conditions for the bonus coupons was “All Bonuses Are Limited To 1 Code per Customer per Month” The language ‘1 Code’ is unclear and confusing. There are multiple coupon Codes. It doesn’t clearly state if it is ‘1 PARTICULAR Code’ or ‘ONLY 1 Code’ per Customer per Month. The language ‘per Customer’ is also unclear and fraudulent. Every individual is a separate customer regardless of their address. The Code is applicable ‘per Customer’. It doesn’t say anywhere ‘per Household’. They made up the per ‘Household’, per ‘Address’ etc. to deny the bonus coupons. This is why I said “They didn't honor the coupons based on the terms and conditions stated.”
Response from Two Moms Buy Test StripsMar 30, 2022
Thank you for your feedback Amalendu. It's unfortunate that this review was posted since OUR coupon requirements were not honored which are clearly noted everywhere they are posted: All Bonuses Are Limited To 1 Code per Customer per Month - cannot use with any other bonus. We offer bonus codes to our customers to thank them for reading our newsletters and to make selling to us an enjoyable experience. After investigating Amalendu's quote, there were multiple quotes submitted by members of the same household at the same address (that could easily fit in the same shipping box) but were purposely split up to take advantage of a separate bonus on each one of them. These are the specific quotes submitted and sent to us this month: 28775 Requested $25 bonus 28776 requested $20 bonus 28651 requested $25 bonus 28650 requested and received $20 bonus Instead of submitting one shipment with one bonus code (as we request), 4 separate (and smaller) quotes were submitted from the same household, apparently to take advantage of multiple bonuses. The bonus for 28650 (the quote being reviewed here) was paid and honored. When we came across all the other orders submitted from the same household, we denied the bonuses for those in line with our 'one bonus per month' policy. We then received a call from Amalendu with a complaint that only 1 bonus was received and not any of the others (or higher bonuses). Of course, Amalendu has already come out way ahead financially since we found that this was done many times in the past by requesting multiple bonuses on multiple smaller quotes from the same household. We would have been glad to overlook this if after being notified/reminded of our policy there was some remorse or understanding. Unfortunately, the only thing that resulted was this 1 star review complaining that we don't honor our bonuses. It appears Amalendu has been doing business with us happily since 2020, but when we objected to his taking advantage of our generosity, this one star review was posted. We do honor our bonus codes every day, we just ask that our customers request one bonus a month. We enjoy being generous with our customers! This review does not reflect on our actions, but more so on the actions of the reviewer in this case. We appreciate Amalendu's business as always and wish him all the best!
New Customer R.
They suck! No communication. I've asked them to close my account and I get crickets.
Response from Two Moms Buy Test StripsApr 3, 2022
To our knowledge, we have not received any communication from you requesting assistance. As for the above review, we’re not sure what you’re referring to here Robert. There’s no account to close. 2 Moms
Stephanie
Emailed about price adjustment and received a reply pretty quickly. Shipping was fast. My only issue was the time it took to process and pay out once the package was delivered. I usually use another company that has always paid out within 3 hours of receiving the shipment so I was pretty surprised it took almost 48 hours to receive payment. Update: The reply to this review is false. I created my account in September and the review was posted after my very first experience with this company. I definitely do not have extra supplies every single month like that. I suspect I am being confused with someone else. The other company I used was definitely not Twomoms, I thought 4 out of 5 stars was pretty great. My review is my opinion about my experience as a customer not what the business believes it deserves. Update 2: I had an overall good experience with this company AT FIRST. I left an honest review with 4 out of 5 stars. I then received a reply to my review with incorrect information about my interactions with them (possibly confusing me with another customer) and I replied here correcting that. Aside from that, I had continued to do business with them every once in awhile with no issues. Until today. My account was "restricted" for "hurting their business by damaging their reputation". Leaving an honest 4 star review about my experience is not damaging, being rude and petty towards a customer over not getting 5 stars is.
Response from Two Moms Buy Test StripsSep 30, 2021
Hello Stephanie, we paid you within the window stated on our website as our service terms. I believe we deserve five stars for our service considering your comments that: the shipping was fast, you were able to reach us and receive a reply quickly, and you were paid out quickly. Incidentally, you’ve done business with us this year in June, July, August, and September. Except for this month, we paid you the day your items came in. So the comment that there’s another company that pays within three hours of receiving your package, I believe you are talking about OUR company, since we paid you within 3 hours of receiving your shipment in June, July, and August. In that case, you’re comparing the Two Moms to the the Two Moms. So in essence, we spoiled you the first three times you did business with us! It disappoints us that you would give us a four star review instead of a five star review when we’ve taken such good care of you. 😕 2 Moms
Jannette
I still waiting for my payments
Response from Two Moms Buy Test StripsApr 20, 2021
Jannette, your review should be directed elsewhere. I hesitate to blame the post office, because when I contacted you, you were away from the address that you provided and not able to check your mail. In fact, when we spoke, you provided a completely different address for us to resend the check to. I respectfully submit that this review be deleted, because it does not accurately reflect the attention to detail and care that we have taken to provide you with a good experience with our company. -2 Moms
Robert
I contacted this company about selling some test strips. The lady told me how reputable the company was and how outstanding the company was. they sent me the package for me to send my strips to. I sent them my strips and three boxes of my strips wasn't within the time limitations. I contacted them and asked them to send me the strips backsince they were not going to purchase them. She advised me that she would not return the strips to me . I asked her would she send me documentation that they were going to dispose of the strips and not resell them she told me no she could not do that. She advised me that if I would send her a shipping label she would return the strips to me. I ask her why is it such a big issue for her to return the strips me for the simple cost of about of a $1.80 Being from the South I called her sweetheart which is a term that we use in the South which is not demeaning or anything in which she told me do not call her sweetheart and hung up the phone.
Response from Two Moms Buy Test StripsMar 13, 2021
Customer: I contacted this company about selling some test strips. The lady told me how reputable the company was and how outstanding the company was. they sent me the package for me to send my strips to. Two Moms: this is true, our company is very reputable and fair to our customers. Customer: I sent them my strips and three boxes of my strips wasn't within the time limitations. I contacted them and asked them to send me the strips back since they were not going to purchase them. She advised me that she would not return the strips to me . Two Moms: This is also true. Three of the boxes were less than five months till expiration, and we require at least eight months. When the customer makes an order with us, they have to check TWO boxes that they have read & understand our terms and conditions, before they are able to place their order. These terms and conditions alert the customer to the fact that we are not able to return their items to them if they send their items in error. This is because we already cover shipping costs for the customers to send their items to us. Not only would it be time consuming for us to be packing up boxes that were shipped to us in error, it would also double our shipping costs and put us out of business. This is why we go to great lengths to educate the customer that we do not return items sent to us in error (expired, damaged, etc.). Customer: I asked her would she send me documentation that they were going to dispose of the strips and not resell them she told me no she could not do that. Two Moms: this is true. The customer did want some kind of documentation that we were going to dispose of the strips and not make a profit on them. I asked him, how we would accomplish this? He wanted some video or pictures of us destroying the boxes. We are not videographers, or photographers and this is not anything that we would do on an ordinary day. Why would I pull my employees away from what I pay them to do, to film a destructive act? I told him no, that is not something we would do. Customer: She advised me that if I would send her a shipping label she would return the strips to me. I ask her why is it such a big issue for her to return the strips me for the simple cost of about of a $1.80 Two Moms: this is true. I generously made an exception for him and told him that if he sent us a free shipping label, we would pack up the items we did not purchase and send those back to him. This seems more than fair to me. We already paid the shipping to get the items to us that we ended up not being able to purchase. Why should we incur the cost to ship them back when it was his error? In addition, we pay our employees to work for our business model, not to spend time packing up items that should never have been sent to us in the first place. It is time consuming and disruptive. Customer: Being from the South I called her sweetheart which is a term that we use in the South which is not demeaning or anything in which she told me do not call her sweetheart and hung up the phone. Two Moms: This is true. However, The customer was raising his voice and talking over me when he used “sweetheart” in a patronizing way. I hung up the phone. In Conclusion, the Two Moms conduct our business with professionalism and fairness. We take good care of our customers. We do expect them to follow the terms and conditions so stated on our website.
Charles H.
Not a great experience at all have sold in past strips , now they say these strips they don’t take but if I spend the money to buy return shipping label they will send back instead of keeping , I’m not sure what has changed or what is going on but will never do business with these two moms again horrible phone call last night rude to me about the product and return or keep procedure ya eat a bleep and send me my stuff back keep your 8$ !
Response from Two Moms Buy Test StripsJan 23, 2021
Charles, As you said in your review (and on the phone when we spoke), you knew we didn’t take the strips you sent us, as they were not listed as an item that we purchase on our website. So you sent us test strips that you knew we didn’t purchase. We looked over your order, everything was in pristine condition, the Omnipod that you sold us as well as the eight boxes of Test Strips that we don’t purchase. So, feeling sorry for you, we contacted you to give you the option of sending us a free shipping label to have your items returned. Going against our own terms and conditions about returning items, WE REACHED OUT to you to give you that option. Then you go as far to give us a bad review and call us rude? How dishonest, how unfair, that you would attempt to hurt our business when you knew you sent items that we couldn’t buy, and you knew that we reached out to you kindly to return your items to you. We give you one star Charles. Please do not do business with us again.