Two Moms Buy Test StripsReviews of twomomsbuyteststrips.com

Response from Two Moms Buy Test StripsJan 8, 2021

Amanda, we are disappointed that you took the time to post a negative review when we worked with you on your order, and dealt with you honestly. We do agree that it’s always a good idea for customers to take pictures of their boxes before sending. We were glad that you provided a picture of your box so that we were able to see that yes indeed, it was our error that one of our workers peeled back the label to reveal damage underneath that you had no idea was there. We do not deduct for damage that the customer can’t see. However, we immediately refunded the $10 for that, acknowledging that it was our error. Yet you say we are dishonest? We are not dishonest and you hurt our business buy alleging this when it’s not true. As for the part about the second picture, I apologize for being short with you. It was not my intention. But having a human moment, does not constitute dishonesty.

Response from Two Moms Buy Test StripsMar 13, 2021

Thank you so much Al😄 🌴💚-Two Moms 💚🌴

Response from Two Moms Buy Test StripsDec 27, 2020

Hello Bobbie, We certainly didn’t want you to have a negative experience, we just report our impartial findings in our notes. -2 Moms

Response from Two Moms Buy Test StripsMar 14, 2020

Hello Steven, We do rely on our customers to describe their items accurately. Unfortunately, it is a logistical nightmare for us [not to mention expensive] to return boxes to customers when they are damaged or incorrect. Imagine 10% of our customers requesting their items back in one month. That could be 200 boxes that we would have to re-pack, ship, & generate labels for. We wouldn’t have time to run our business. We do try to explain our policies as best we can on our website, under frequently asked questions, and again when they place their order. If you have any suggestions about how we could make our policies clearer to our customers please let us know. -the Two Moms

Response from Two Moms Buy Test StripsDec 6, 2019

Thank you for your feedback Ginger. We appreciate you as a customer and are glad to provide a place to sell back unused items :-) It appears that you were expecting a higher payout but several items included in your order were under the eight months expiration date that we require. We are open to any suggestions to help clarify to our customers the expiration dates that we accept. Do you feel that this information was not provided clearly during the checkout process? We would love your feedback because it would help us make a better experience for everyone! We are always looking for ways to improve our website.🌸 -the Two Moms

Response from Two Moms Buy Test StripsFeb 19, 2019

Hi Harold! I remember you:) Did you mean to give us 5 stars? Because you always sell to us and I know you like us...or maybe there is something you wish we did better? Let us know!