Two Moms Buy Test StripsReviews of twomomsbuyteststrips.com

Response from Two Moms Buy Test StripsMar 27, 2026

Thank you for your feedback and confirming your quote Cindy. Yes, on your first quote, the supplies were sent in an envelope and 3 out of the 4 boxes were crushed. On this quote, we received the items in a box that we shipped to you; however, there were no packing materials inside, the supplies were in a paper bag and put inside a large box without any packing materials, which is why they were damaged as well. 3 of the 4 sensor boxes were damaged and you were paid in full for the one in mint condition. We take great effort to alert our sellers on our website, on social media, and in our emails to please use plenty of packing materials inside your box so nothing moves during transit. 99% of all damage happens during transit because the boxes were not packed well. We always recommend treating your supplies as valuable, because they are. If they are not packed well, they will be damaged—that is just a fact of life, and we cannot do anything about it. We did not steal anything. We unfortunately have to donate or discard damaged supplies and take a loss, although in this case, we are making a one-time exception and sending the damaged boxes back to you, also at a loss since we paid for you to ship them to us and also to ship them back to you. For full transparency, we videotape every shipment box we receive and have the video to share with you showing that the boxes arrived in the condition the photos show: damaged. If you wanted to see it, just let us know. We're sorry you are disappointed, although we can't force you to pack your supplies well. If you ever sell your supplies again to any company, we highly recommend packing them well to avoid these situations in the future. We wish you all the best.

Response from Two Moms Buy Test StripsMar 9, 2026

We’re so happy to hear you had an awesome experience! 🥰 Making the process easy, fast, and positive for our customers is what we love to do. We truly appreciate your support! 💖✨

Response from Two Moms Buy Test StripsFeb 20, 2026

We’re so sorry to hear about this experience. We completely understand how frustrating it must be to see your items damaged in transit, it’s never what we want for our customers. While shipping can sometimes be unpredictable, we always aim to handle each case with care and fairness. We’d love the chance to make this right and discuss what happened so we can support you. Please reach out to our team directly so we can work through this together. Your experience matters to us, and we appreciate you sharing it.

Response from Two Moms Buy Test StripsJan 18, 2026

First, this is a transaction that occurred over six months ago. Second, he is misleading you by replying to our invitation to leave feedback on quote 130594, which was paid in a timely manner and in FULL back in May 2025. He is hijacking this invitation to leave feedback on a completely different transaction. There was no predatory trap or fraud involved here. At the time on our previous website, we had warnings posted that we were not buying supplies with script labels. There were no instructions that force or instruct any seller to remove their labels, however he is blaming us for not buying damaged supplies, supplies that he personally damaged! He admits this in this review. Unfortunately, that is not a valid argument or a trap. It IS possible to remove labels without damage, but we never asked or instructed anyone to do that. It was his choice and his responsibility if he damaged his supplies. We believe anyone would agree with that. He is also unaware that some supplies do not have script labels, and some actually receive boxes without labels at all. It is also certainly not a mechanism to acquire inventory for free. In our business, we have to donate or dispose of supplies that are damaged because damaged supplies are worthless and a liability. If you walk into a Walgreens or CVS and see a box of test strips that had rips on the box, would you buy it? Of course not. And in our industry, box condition and exp dates are the two most important factors. And in fact, we lost money because he sent damaged supplies, and we could not buy those 3 boxes but already paid him to ship them to us. How is that a method to acquire inventory for free? It is a method for him to donate his supplies to an organization, that we facilitated, for free, on his behalf. There is no money to be made with damaged medical products for resale. Strict regulations forbid resale of expired or damaged medical products. Some quick research before accusing us of profiting from a clearly illegal process - he would not be accusing anyone of this as that would be defamation. We clearly state on the website, and every seller is required to agree to our terms and conditions, which clearly state that we do not buy damaged supplies and to please NOT send supplies to avoid disappointment, because they will not be returned. If we had to return every box of damaged supplies, we would go out of business. We would have to set up a shipping department with employees, tracking numbers, email systems, shipping systems. All costs which would then force us to reduce the prices we pay to our wonderful sellers that follow the instructions on our website and have a great experience. Our goal is for our sellers to have an extraordinary experience when they do business with us. That's why we put the cautions and warnings everywhere we can, in order for our sellers to avoid disappointment. One of our very kind sellers said it best in their testimonial when they said, "If you follow the instructions, you will have a great experience. It baffles me why some don't follow the instructions and then complain!" This is backwards logic, and Joe knew that we don't buy damaged supplies. He submitted at least five quotes previous to this quote. It is not a valid argument to say, "I know you don't buy damaged supplies, but I can't remove the stickers without damage, so you have to buy them." He is basically saying, "I don't care that you have rules, and even though I agreed to them, I'm not going to follow them, and then blame you for fraud or deception." He updated is review to include defamation claiming we 'operate a deceptive scheme to seize your inventory'. If we did do such a thing, our 7,000+ 4.9 star reviews would reflect that, which they don't. We're grateful for our amazing sellers. Regardless, we wish him well, and do caution others of these deceptive practices, harm and fraud being committed against legitimate online buyers. Buyer beware.

Response from Two Moms Buy Test StripsOct 1, 2025

We appreciate your feedback, Myron. As you know, we can't control what USPS does or doesn't do, but the fact that you are in Alaska does make a difference, and some shipments do get delayed because of the distance. On 143969, yes we paid $64 because 3 out of the 4 Freestyle Libre boxes you sent us have tearing along the top of all 3 boxes. As a previous seller, you are very aware that we don't buy damaged supplies. However, you mailed them anyway, and are now disappointed. We strive to make it very clear on our website, on our Facebook page, on our help desk, and in our emails to please double and triple check your supplies before mailing them to avoid disappointment or adjustments. We appreciate your frustration. All we are doing is letting you know how they arrived when we received them and you received photos of those specific boxes for your reference. The damage has nothing to do with us or our service, you were clearly aware of the damage and sent them regardless and are now blaming us. We appreciate your business and wish you all the best.

Response from Two Moms Buy Test StripsMay 5, 2025

Cory, we appreciate that you feel let down when you needed the extra money, but this situation was out of our control. When a regulatory agency approaches you and tells you to stop buy supplies with script labels otherwise they will fine you every day or worse, lock you up, you follow the demands. We're sorry you believe this is 'bs', you are welcome to communicate with our legal team to verify the authenticity of the demands, just reach out to us. We haven't resolved the situation completely but will soon and be able to purchase them again. We appreciate your business and thank you for your understanding. Update: Cory, again, feel free to reach out to us and talk directly to our legal team, and they will explain it to you. You may not be aware of everything that happens or know everything about every company. If it matters, feel free to reach out, and we'll be glad to share their contact information with you. To hold that against us as having terrible service is disingenuous and false. Do you think we would want to do that on purpose and send your supplies back to you without buying them and lose money? We are grateful for over 8,000 4.9-star reviews. Obviously, poor service is not the case, and we're sorry you feel that way. We wish you all the best. Final Update! Cory, as we mentioned several times, you may not be aware of everything going on in the United States, in every state and with every company. In fact, we will pretty much bet on the fact that you don't know. A 'quick' web search won't tell you anything. All we are asking is for you to be honest with the fact that this has nothing to do with our service. When a government agency tells you to stop doing something, otherwise they will fine or imprison you, you do it. Regardless of whether or not 'you' are happy about it, it has no reflection on the service we are actually providing. We process and pay our sellers normally the same day, 90% of the time, pay top prices, and we have over 8,000 positive 4.9-star reviews we are very grateful for. Obviously, this is not an issue for most everyone else, except for you. As this was a regulatory issue, we have had to navigate and have gone through incredible financial hardship in order to accommodate both our sellers and regulatory agencies. We're sorry you can't understand the fact that this has nothing to do with our service - this is just the fact that you don't like it. On your first 2 quotes, we paid you in full and timely, paid you bonuses and provided timely and excellent customer service. In fact, to prove it, here is the note you left us thanking us for the great service you received. And all of a sudden, because we had to comply with a regulatory issue, at great financial distress to us, and only because you had script labels on your supplies, now we are the worst company in the US? Again, wish you all the best. "Loved the excellent customer service I received over the phone, very prompt and courteous! The guy on the phone made me feel like he wanted my business.... This other place I've been going with for over 10 years has made me feel like a number, argued with me, made me want to scream, pull my hair out and rather die than talk to them..... I loved my first experience and will be coming here from now on! Thank you all for the wonderful experience and hopefully years to come! Cory."