TWO MEN AND A TRUCKReviews of twomenandatruck.com

I love the story behind the company, however they need to focus on the quality behind the generic looking name. They have great logo and easily recognizable company name-something you won't forget, but along with that comes the won't forget quality of packing that my guys did. I rented a PODS container and they packed my boxes and stacked my PODS container. The team that provided the service was pretty friendly towards me but not towards the third co-worker. I also didn't find their packing skills to be all that great. They cherry-picked from each room and stacked the PODS container that way instead of packing each room, staging it in the garage then loading. I was left with a managerie of items from each room left in my garage some items packed and some not. They charged me for 6.5 hours and took an hour lunch, and assured me they didn't charge me for that. I am so disappointed with this company. That part is my fault, by the time they were done with my small place I just wanted them gone. They weren't efficient or friendly towards one another. I know they were trying but they really need training on how to pack. I left a $200 tip for the three of them and had bought them Krispy Creme donuts and left them on the table. I had a bad experience with these guys- so disappointed. Their team leader even stopped by and checked in on them. At that point they seemed to be doing well. I gave the team leader kudos for putting an effort forth on the quality piece. I also had to have their disposal service come out and take garbage to the waste facility because the packing guys just weren't efficient and knowledgeable with packing a household.

Oh my God!!!!! DO NOT use this company. They tore up my furniture. How do grown men destroy things as small as night stands? They are slow and they send people who aren't trained , and train them on your dime. What should of been 2-3 hours took 5 costing me over $900. I wish I could take it back they are terrible and will cost you a lot of money in damages and time. Beware!!!! Not disgruntle just want to warn the next person. Go someplace else

Be very careful when booking this firm and don't underestimate the volume you need moved!!!! Anything over your booking volume is charged at an extortionate rate and despite booking a same day transfer, which didn't actually happen they had the audacity to charge me an extra £250- even with me supplying 2 additional movers myself. Stay well clear!!!!!!! I'd stay well clear

Horrible experience! Movers were polite and nice but my husband had to provide tools to Disassemble furniture. Was asked if I wanted to pay extra insurance to cover 20,000 dollars of damage which I did. Cost was 150 dollars. Do not do this!!! Was told later by their customer service that this covers nothing through them but by the state??? After they broke my marble counter top for a bedroom dresser and broke my leg to my sons bedroom dresser they offered 125 dollars. Their reason for not covering anything is the material it’s made of??? My marble was said to have been an item that was easily broken so that’s not covered. My sons dresser was bought from rooms to go and was not cheap! They told me that material was resin and therefore easily broken so again not covered. I don’t know what they do cover but find out about everything they touch and ask if it’s covered. It took three months to finally get compensated for my marble and it was less than half the cost of the estimate I had gotten. The customer service is non existent. Horrible would be a compliment. Countless phone calls with promises of a return call and then nothing. At the end the lady tried to argue with me about how much she did and I was in tears. I was so glad not to have to deal with this company ever again.

THE ABSOLUTE WORST EXPERIENCE and COST US €3,500 !!! It was completely mismanaged by gentleman Alan Tierney who speak nicely but then acts outrageously. Booked Two Men and a Truck after a nice chat with them and estimate quote €830 for moving 2-bed house with 2 men and 1 Van. This is where good ends. Movers (they were very nice men, nothing to do with them) arrived an hour late at 9am with no promised boxes etc, and advised that this is in fact a 12-hour job and needs more man and going to cost us way more etc! After our frustration Alan Tierney brought more boxes and advised more man may come later. 3(!) more man came at 5pm just as the packing was done (they weren’t needed then!) and helped unloading only. 11 hours later Alan charged our credit card €3,400 without even sending us a bill to review. He included the charge for all these not needed men who came way too late and all boxes etc, 5 separate transactions without our approval. In the end instead of 5 hours and €1,000 and us not packing. We were there Packing and carrying everything, 10 hours and paid €3,500. Seems like in this company they have no idea what they are doing, giving completely wrong Time and costs estimates , arriving late, charging with no approval - we are looking into involving legal authorities to resolve this.

Jacob and two others did a superb job. Had some delicate curios cabinets and antiques that they handled with extra care Very polite and professional- will use them again! Anderson S.C.

The one in Wichita KS broke my electric recliner, I called 6 times, more than a month, they never response to fix. Once they got your money, they don’t care anymore. I had a move with them on August 1st and it lasted around 5 hours. 2 days after the move, I plugged in my electric recliner and half of it DIDN'T WORK. It worked perfectly before the move. After I called them to report the damage, the manager called and left a voice mail for me, asked me to call him back. I called them 6 TIMES through out the course of 3 weeks and NEVER get to talk directly to the manager or get them to go forward with fixing my recliner. I have worked with different movers before and never had any problems. I decided to go with 2 men & a truck and paid a higher price because of the good reviews and the insurance. All I expect is for them to go through with their promises and fix the damage that they caused. For all the people reading this review and consider using their service, it's really a matter of luck whether you get your valuable stuffs damaged or not, the other bad reviews are true. It's stressful enough to move, it's way worse having your stuffs damaged and feeling like you have to beg to get your stuffs fixed. Unfortunately they never called or tried to fix after I posted this review on Google because my review never shows up on top so it's nothing to them.

This review is for the Arlington, TX location. Jennifer did a great job being professional and proactive to help set up the move and estimate the required services. For the day of the move, I would give Micah M. and his crew 6 stars if I could. They were professional, well-prepared, friendly, and fun to work with. Because you are billed an hourly rate above the base charge, speed is important. The crew never took a break and was almost running at some points to get everything loaded and unloaded. Their speed put the move several hours under the estimate saving me hundreds of dollars. I would highly recommend them to anyone, especially Micah.