Youtube is listed under Media & Information.
Youtube (tv.youtube.com) has 205 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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L L.
They have locked me out of my account for but being able to verify who I am. I am the same person that has paid for their streaming person for a year and a half. Customer service is worthless, their form to fill out is worthless, their supervisors are worthless… don’t subscribe they are just as bad as all the other cable providers.
David L.
Terrible, cannot watch anything that is not already free. Cannot watch sports as they advertise.
Pete
I have been a long time customer of youtubetv. (since it started) I thought I had ordered NFL Sunday ticket, but it did not show up on my account (I thought it would be billed on my next statement.) When I didn't see the charge, I checked my bank account and it wasn't deducted from their either. I contacted customer support (for the first time) and explained the situation. There was a $100 off promo if you ordered NFL Sunday Ticket by May 16. It was my error, I should have verified sooner, but they were not even willing to assist with giving me the $100 off. Just "NO". Very disappointing that a business treats long-term customers this way.
Cleto V.
You tube tv I hope you get it together I’m tired of putting the guide on to find nothing listed seems the top notch service was only when you needed the clientele and like every other provider service starts to be sketchy, you really don’t want to start letting your customers down with bad service and excuses. Not hard to spend money with another provider even if it more money
KP
IMPOSSIBLE TO CANCEL. HAD TO CANCEL MY CREDIT CARD BECAUSE THEY REFUSED TO CANCEL THE SUBSCRIPTION. DO NOT GIVE YOUTUBE TV YOUR CC INFO.
LARRY W B.
Despite cancelling 20 days into a 30 day trial, youtube charged $79.01 to my bank card. Instead of being able to call & discuss the issue, you tube offers no meaning- ful help or support that works. Numerous dead ends & loops that take you nowhere. I tried for hours just to send an email, start a chat or request a callback, to no avail. I was considering a move from cable to you tube, but after my experience, My advice is choose ANYTHING BUT you tube tv!!
JC
Just looking at the ratings for YouTube. Glad I did. When you see that there is zero response to their reviews it says a whole lot about the company itself.
William
Terrible, impossible to use, everything lags!
