YoutubeReviews of tv.youtube.com

Customer service is the worst. They wanted me to add and app. I wouldn't do it just wanted to make my payment took me 45 minutes on the phone and the guy hung up on me for being rude. Don't care it shouldn't be that hard to make a payment

YouTube TV after charging me for another 30 days of service locked my access. Every channel says "Content Not Available". When I called them they said they suspended my account for suspicious activity. I pay for unlimited TVs in my home but none can receive TV, not on my phone or computer either since they have locked my account. They said they would have to investigate the issue and I will be without the service I am paying for for 2 weeks! Last I checked it is unlawful to charge for an unreceived service! If this is the way their company operates I dont believe anyone would want to do business with them. I know they can easily push a button and my TV would work again, but they refuse to.

If there was an option to give a negative star review, I would give a -10. Worst customer service I have ever experienced. Condescending, try to get me to send $499 via Apple Pay, stating it was a dummy account. Let’s say for the sake of argument that that’s a legit thing. With technology and banking systems the way they are why would I need to do that?? The customer service agent hung up on me after I said absolutely not and stated that it was a specific code to verify my bank account, not an amount coming out of my account. I checked with two people who said that was a legitimate customer service number too.

We have used youtube tv for over a year now. The cost has increased, and Zen moments have increased to a point that it has become a driver to leave the product. They need to consider the customer.

The programs and selection for our wants are perfect but, the platform itself is terrible. It frequently buffers and freezes. So annoying. Plus it is annoying when they give you a laundry list of what is wrong other than their inferior platform. We have Disney +, Max, Apple TV and Prime and NEVER have an issue with those. BTW, our internet speed is 400mps. We are currently researching our options and will gladly switch when we settle on one. Also, date of experience? Can't narrow it down to one day Trustpilot.

If I could give zero stars, I would. We did a free trial, decided it was nice but not for right now, maybe another time. Ended the trial during the period. They charged us the following 2 months even though we cancelled within the timeframe. Talking to customer service has been no help at all, we had to get our credit card company involved. It still isn’t resolved 5 calls later. Even reaching them is impossible. I will NEVER go back to YouTubeTV and will warn everyone who asks.

My subscription lasted about one hour due to the difficulty in signing on and then finding out that I did not get the free trial or the reduced rate and apparently no refund since one paid your money will not be refunded even if you cancel in less than a day.

They keep raising their prices but they still have the money to sponsor the NBA Finals. I'm sure most of their subscribers pay for that. That's only one of the reason I dropped these clowns.