TURBROReviews of turbro.com

Just dealing with the people there always nice and friendly and had answers right away

I am impressed with TURBRO’s customer service. I purchased the RV rooftop inverter ac/heat pump in March ‘25. When I got an E6 error code last week and the unit stopped working, I contacted TURBRO. I called the toll free number and was asked to leave a message. I didn’t leave a message but a representative called me back within the hour anyway. When does that happen? A customer service representative wrote to me soon after. After walking me through how to check to see if the problem was simply a loose wire, another customer service representative placed an order for the interior part of the unit. The brand new part arrived the day after it was shipped. From my first call to being able to repair the unit was less than a week. I am impressed with the care, patience and responsiveness of TURBRO. They do care about their customers and do support their products. Thanks and well done to Marj and Sky at the TURBRO customer service team!

Excellent customer service. After receiving my dehumidifier we found part of it not to function properly. After a quick review of the situation they immediately shipped me a replacement unit that is functioning great!

Upon receiving my misting fan, I found that the misting feature did not work unfortunately. I emailed customer service in the evening, and much to my surprise, they emailed me back within minutes. I thought for sure they would be closed, but they answered almost immediately. I sent them a video of the malfunction and they told me they would send a completely new fan. It shipped within a couple of days and I received it within a week. Excellent customer service and the new fan works perfectly. I also have the other fan to use minus the misting feature.

The customer support is top notch, very easy to work with and quick response from them. I had a problem with the first unit and they sent me a replacement unit.

Support took my issue seriously and replaced my unit once it was determined it couldn't be fixed. Unit works great besides this issue

The Turbro unit is working well for our house. The company worked quickly to resolve an issue when we first bought it. Great customer service.

Turbro offers a great selection. I personally purchased a pool heater and it's working perfectly. There support is very helpful and ready to guide you through your problem .. Highly recommend Turbro..