TURBROReviews of turbro.com

When after 10 days I still had not received my purchase, I found out that it did get delivered but that it got stolen from the driveway. Mail carrier thought it would be OK to leave the package in front of the UNLOCKED but closed gate instead of leaving package on the porch. I told Turbro customer service that it got stolen just to let them know it did get delivered. To my surprise they OFFERED (I did not even THINK to ask!) to replace my purchase at no charge. BLOWN AWAY. (which is rather ironic considering the item was a spare battery for a cordless vacuum)

I bought one TURBRO Doublefire D16 cordless Vacuum Cleaner last year from Amazon, when I got the products, it's appearance looked nice, but when I used it and found the Vacuum cleaner was really not that powerful, even small cereal could not be cleaned, I was so disappointed with this brand, and left the cleaner outside of my garage, few weeks ago, I saw the cleaner, and found there s one year warranty, I tried to write to customer service and told them what happened and hope they could take care of my issue, one of the customer service team, Shirley, replied to me, and ask details, and shipped a new cleaner to me, now, I'm using the new cleaner, the performance is good now. Thanks Shirley and thanks the customer service team.

Great product and fast delivery to PR. Thanks!

Product as advertised. Fast shipping.

The product is exactly what I have been looking for. It fits perfectly with my portable AC unit. The most difficult issus I had when searching is the counter clock rotation (left - right), not usual clock rotation (right - left)

Exactly what I needed. Fast shipping. Works great. Just what I wanted.

Good little insert with good visual flames @ warmth

I ordered the dock station and spare battery. Unfortunately, the original unit was received broken. After a quick email with Turbro, they resolved the issue and sent me a whole new unit. Though annoying initially, the results were great and the customer service was excellent.