TURBROFrom keeping your home or business warm in the winter and cool in the summer, to maintaining a healthy indoor environment full of clean air, TURBRO is like your personal butler, is building a healthy HVAC system. Currently, our product line includes HV...
TURBRO (turbro.com) has 536 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 488 reviews with 5 stars · Clear filters
Lenny L.
Had a minor issue with a remote for my fireplace set I had bought. Turbro had a new remote at my door in under a week. Even had DHL deliver it. The representative I work with, Terry, went above and beyond. I will not hesitate in the future to buy anything from this company. Top notch!
Deb W.
I reached out for assistance with a missing remote and product manual. I was met with an immediate response and action. Received both missing items and also received messages along the way providing status updates. Customer service was great!
Paul C.
I had great experience with this company. Contacted them for support by email and received an answer back promptly and was super easy to take care of my request. Thank you for the great service and fast shipping
SCOTT
I had some issues with a wall fireplace unit I purchased over a year ago, I reached out to let Turbro know of the issue, they were extremely helpful and actually cared that I was not happy. I was able to get a new unit which is working great, this company truly cares about its customers and took care of me in a fast manner, thank you Turbro, I will be a lifelong customer!
Julie J.
My original Turbro fireplace's heating element broke. I contacted the company and the customer service was kind, speedy, and sent me a whole new appliance! Very impressed!
Gina “Gina” K.
This company really stands behind their product! We thought our unit would be out of warranty and contacted Turbro for replacement parts. It was unable to be fixed so they sent us a replacement unit. Their customer service responded promptly to our email inquiry and even followed up to ensure the new unit worked properly. I'd definitely purchase from them again.
M B.
This company is great. I sent them an email saying that I had broken the remote to my heater and could I buy a new one and they sent me one for free! Now my heater works perfectly!
Octavian M.
Fantastic seller with prompt response and problem solving action. The product is fantastic, from the elegant design to its practical functions. After one year of use, it started making a small noise when the thermostat turns the device off, so tech support solved my issue. They were prompt and courteous. Warmly recommend the purchase, thank you!