TURBROReviews of turbro.com

Great customer support from Turbro. They replaced my electric heater quickly that had stopped working after a year. Exceptional company.

Bought a refurbished Turbro fireplace from Amazon and remote was missing. Upon contacting Turbro, they immediately shipped a remote. Excellent service and the product has been working great so far!

They have great customer support! We were missing a few pieces from the hardware which could have been our fault. They were prompt to e-mail me back and get the pieces to me.

Great Customer Service, very committed to customer satisfaction

Fireplace showed up with 2 missing legs but one quick email and they sent new ones right away no questions asked. Great company 👌

Company stands by it's warranty and great customer service! I had my Turbro heater stopped working after using it for almost a year. I've contacted support and Terry help me on getting a replacement. I love this heater because it heats up the room fast and doesn't make any noise.

Great product, great service. Very impressed with customer service responses (shout out Yuki)! Thank you all and keep up the good work!

I received the EF26 Turbro electric log set for Christmas and I must say I am very pleased with this. I have a non working fireplace and this is a very nice electric log heater that looks awesome in my fireplace. It really helps to knock off the chill in my living room and the flames looks very realistic. The only issue I had was the back of the remote would not stay on where you put the batteries but I contacted the company and they couldn’t have been nicer and sent me a replacement remote. Thank you Turbro I am absolutely enjoying my electric log set!!