TURBROReviews of turbro.com

I purchased 2 Turbro RV inverter AC/Heatpumps. The installs of both were very straightforward and they work much better than the old units I replaced them with. I did have an issue where I broke one of the latches that holds the cover display on one of the units. I contacted support and within a few days I had the new parts. Very happy with the whole experience.

I made a simple mistake when I initially installed the unit. I reached out for support and received a response within seconds. The issue was resolved quickly, which was reassuring and gives me confidence that my purchase was a sound investment.

My unit had a P3 error and Turbro sent a replacement right away. April from customer service was very helpful and professional.

I’m really impressed with Turbro. My AC stopped working properly after ten months, so I contacted their customer support. They replied almost immediately, walked me through the steps to verify the issue, and then sent me a replacement.Every message was quick, friendly, and solution‑focused. It’s rare to find a company that stands behind its products this well. I’m very happy with how they handled everything

This was my first purchase of a Turbro product (mini split unit). Everything arrived quickly and packaged well for the most part. Instructions were clear. That said, we had a small issue with the indoor unit of our system. I contacted customer support via email and truly wasn’t expecting much. They responded back to me overnight (assuming they’re based in Asia) and simply asked me to record a video of my setup to show the issue I was having. I recorded a 15-20 second video showing my exact issue and emailed it customer service. They responded the following night and asked for my shipping address and serial number of my current unit. They sent replacements the next day and arrived 2 days later. Products have faults in production. It’ll never be a perfect system. Customer service makes or break the company in many cases. So far, at least, Turbro has impressed me. ***Notice: I am in no way affiliated with the Turbro company in any way. I had no idea of its existence just a few weeks ago. I paid for my mini split unit and did not receive any special discount or whatever for writing this.

Started out a bit rough unit worked for about 3 months then stop called customer service number and a lady named April a real person took care of all the issues mailed right part to me and work great since

I got the Lapland 18,000 BTU Single Zone Mini Split AC (R32),Installed and working great , with 24h support things goes well .great team,

We've purchased TURBRO AC systems for multiple projects and across several homes, and our experience has been consistently positive. The units are reliable, efficient, and provide excellent cooling performance. Installation has been straightforward, and the overall quality has exceeded our expectations. What really stands out is TURBRO's customer service. Their support team has always been responsive, professional, and helpful whenever we've had questions or needed assistance. It's refreshing to work with a company that stands behind its products and genuinely cares about customer satisfaction. After using TURBRO systems across multiple properties, we feel confident recommending them to homeowners, contractors, and property investors looking for dependable HVAC solutions at a great value. We look forward to continuing to use TURBRO products on future projects. Highly recommended. — Michael Heretakis