TURBROReviews of turbro.com

Got my M20 pool Heater hook it up turn it on it was shaking like crazy! Turn it off look at it it 4 broken fan blades call customer service talk to Britany she said to take pictures and send it to her she called me back telling me they would be sending a new Unit out right away. Thank you for getting me all set up and wondering people helping out!

The team at Turbro has been extremely helpful. Unfortunately, I had order an A/C splitter through AMAZON. You might wonder “why?” Well, lesson learned as AMAZON messed up with the delivery. Basically there were supposed to be 2 deliveries as the item I order included 2 units (indoor and outdoor) and the AMAZON team marked my delivery as delivered even though my order said that there we’re supposed to be 2 deliveries and the only help they will offer was for me to reached out to Turbro as they could not help me because their system said the item was delivered. Nothing to loose but knowing that AMAZON was at fault I reached out to Turbro team and after explaining the situation they were able to help and provide assistance and solutions. Always with a friendly and respectful communication. I truly appreciate it, you guys are the best.

I contacted the service Number because the water pump on my misting fan stopped working. I have had the product for only 10 months. Britney, my service contact assisted me very quickly and guided me on each step of the way for replacement under the warranty. I recieved my replacement unit within 2 weeks of my initial contact. Customer Service and doing the "right thing" definately exists at TURBRO. Thank you.

After. I have some issues with my indoor unit finnmark turbro i contact them then they were able to help me and walk me through of every steps to resolve it. It was very helpful and good customer service satisfaction.

Had an issue with my portable ac after a few months, contacted support and vinnie helped me with a replacement. Very good customer service and quick response times

First, I love my Greenland Turbo portable AC. I had an issue with it recently after a year of owning and emailed the company as soon as it happened and the turnaround time for them to communicate the steps and to get me a replacement was immaculate. If you’re gonna work with any company it’s this one. They were so kind and respectful and quick with their solution and exceeded expectations! You have a forever customer!

I purchased an electric fireplace from Turbro. After installation I noticed the remote was not working as it should. I contacted the company and they led me through a few troubleshooting exercises and we were able to resolve the issue. I am very satisfied with this company's customer service!

Awsome fire place and great customer service. I Purchased a 72" wifi model in March. After ordering online  it arrived very quickly. I was in the middle of a remodel and was not able to install until April. The install was simple but we discovered it would not turn on. With a quick email to TURBRO, Britany responded very quickly. After a few email exchanges she had me a replacement to my door within days. I highly recommend TURBRO for their awsome customer service.                           MIKE