Tuned In TokyoReviews of tunedintokyo.com

Placed a $250 order December 8th and never received any update on shipping, just said the order was received now I was left with no Christmas gifts for my family I had to dispute the charge and buy gift cards instead, horrible service never even replied to my email.

AWFUL. Placed order on 12/8 and as of 12/24 it still has not shipped. I emailed and was told they are backed up and it’s in processing. I’m going to cancel my order.

Placed an order September 29th, shipped from China and not USPS. Tracking didn’t work and after saying I would be updated I had to follow up multiple times to have my order reshipped. It then still took far too long to get here. When it did arrive one of my shirts was the wrong design. The other shirt was the correct design but poor quality. Polyester blend with a heat pressed design. Not the cotton shirt and screen printing advertised on website. I had gotten good quality products from them in the past, but they avoided answering my questions about changes in their shipping/production processes. I did get a refund but would rather have gotten my good quality products. Hoping the Christmas rush is just causing them to crap the bed and they’ll return to form after the new year

Shipping!!! When will my order arrive? It’s been 19 days, it was supposed to be a Christmas gift, guess not! And don’t get me started on the tracking, what kind of tracking is that, all it tells me is that my order has been received, well has it shipped and if so where is it? Kinda disappointed, I expected more! Lesson learned won’t be shopping on this site anymore.

I ordered 12/2 and still haven’t received any shipping confirmation. I’ve emailed and no response. But was charged already with no product delivered.

If I could give 0 on rating I would. I placed an order on 12/5 and it’s almost Christmas, I still haven’t received my order. I contacted customer service they never replied to my email there’s no phone number to call. Place is a scam I called my bank to dispute this charge. Now I’m left to try to find a last minute Christmas gift. Never again will I shop here.

Never replied to support questions, improper shipping label, and 3 weeks without my item (3-5 days shipping). Based on the reviews there are more bad then good experiences.

Placed an order 12/5 and it still hasn’t come. Customer services takes days to reply and all they do is say they escalated my tracking concern. My concern is not that the tracking number isn’t working. It is! It just saying ordered processed. Nothing about shipping or when it’s coming. This was supposed to be a Christmas gift but I guess not. Very disappointed.