Tuned In TokyoReviews of tunedintokyo.com

This company is giving false information on their ads and sites. I tried to send them a bunch emails, I tried to message them on Instagram and Facebook but none of them get responded to. So if you guys are trying to order from them make sure to think twice, just an honest review here.

Horrible.. didn't ship anything for over a month. Was told if my order was over 4 weeks late they'd send a free shirt. Was def sent after 4 weeks no free shirt. Okay, fine. Get mystery box, all shirts say pre shrunk yet every one shrunk in the laundry making this a big waste of money. Quality didn't seem too bad, a little thin but really disappointed in this waste of money. May update review after contacting customer service

If I could rate this company ZERO stars, I would! Definately would not have ordered if I would have read the reviews first. All these people arent lying when they say they never got their packages and cannot get through to customer service. This company is a scam! I placed an order 2 months ago, and only received 1 item sent from within the US. Upon opening it, the shirt is cheap and thin.. the design was faded. I dont even think they would sell this garbage at the dollar store. I'm definately going to contact my bank directly for a refund.

I bought the mystery box from these guys. Clothes were all sloppy, low quality designs, none of which were actually shown on the website. Keychain arrived broken. Probably the only things that arrived as advertised were the stickers and the backpack

It has more than a month and it is still on shipping label created. It is taking forever and I have contacted them about 3 times and all of those times took like 4 or 5 days to answer me back. I haven't heard a word from my package since the 17th of August. I placed the order on the 1st of August.

I ordered a GTR bundle and expected it to be delivered in a box with the shirts. Instead, I get the shirts alone in separate cheap bags, and to add insult to injury, the material is of the poorest type I have ever seen in my life, as well as the colours used were very bad and faded as if the printer ran out of colour mid-print. Waste of $60 and I would never ever recommend buying from them or dealing with them. They also won't reply to my e-mails.

I placed an order on August 10th, 2021. However it has been in the same status since 8/17/21 which is "Shipper created a label, UPS has not received the package yet." This is a birthday gift for my son, whose birthday is 9/8/21. My mother also bought a gift for him from your website within a day or so from when I placed my order. Neither of us have received a shipping notification email. But I keep getting emails from them about sales and coupon codes. I just want what I ordered, not spend more money with them! I have sent an email and received no response. I've posted on their Facebook page, and have gotten no response. I've tried to reach out to them via messenger, and no response. I also wanted to point out that their website states "Ships Out Within 1-2 Days As soon as you place your order we work quickly to ship your Mystery Box fast! Each order is shipped in a premium shipping bag made for this package deal." That seems to be false advertising, don't you think?

Support does not exist with this company. Tried to contact them for 9 days to correct a mistake on our order before it shipped. Used two different email addresses, facebook messenger, online contact form on their site and posted to their facebook page. They never responded. after nine days it shipped without us every getting ahold of them.