Tuned In TokyoReviews of tunedintokyo.com

Reported to BBB. All other reviews are in line with my experience.

TOTAL SCAM 4 months of waiting and they send me 5 items instead of the 12 I paid for and they’re all the wrong size!! Don’t even risk it, try hardtuned way better then this crap company Frauds!!

I ordered some stuff and didn’t get it till 2 months later and it wasn’t the right size. They refused to let me exchange for a different size and were very rude. I know that the stuff is cool but DO NOT BUY FROM THEM.

Ordered 3 shirts 4 MONTHS AGO and still have no idea what is going on. They gave me a tracking number about 2 months ago and to this day it still tells me it's waiting to be picked up by the courier. I've messaged them 3 separate times over the course of these 2 months and I have to receive a single response as to what is going on. I've called my bank and disputed the charge with these clowns.

Just, bad service, don't accept returns, sizes are not to rue, cheap quality for their price. I'll never buy from them.

How disappointing..... I was REALLY, really excited and looking forward to receiving my mystery box, but I should've read the reviews before I purchased or even wasted my time and excitement on this company... I had a mechanic buddy who gave me a shirt from them and I thought it was dope so I immediately wanted to get some merch for myself but not only do they SUCK at replying back to you in a timely matter (I'm not even talking about 2-3 business days, I've waited WEEKS for a reply to my many emails and ended up getting ONE very vague short response), but also the shipping part is really unprofessionally slow. It's been over a month and my anticipation depleted. I disputed the charge after giving them one last chance to reply back to me in a timely manner. Save your time, energy, and money. This company still has some kinks to work out or they need to hire more responsible people that'll tend to buying customers that show support for their business. Very disappointed more than anything.. Edit*** I understand that due to Covid things may be backed up. However, if I was the person with the responsibility of this business on my shoulders, I wouldn't KEEP ADVERTISING 50% off stuff if they can't handle the load of customers that have ALREADY supported them with their money and are patiently waiting for what they paid money for. Just saying, it doesn't make a lick of sense.

I was charged for items, money taken out from bank. Months later still received nothing after the website claimed that it would be shipped in 3 to 5 business days. They disputed my claim with visa and somehow won. I am out the money and no products received unless the mystery box was truly invisible.

I have been emailing them for 2 weeks due to my order being wrong and they have not responded, other then a auto generated message saying they will respond in a day or two. I ordered a size large in a mystery box and got a medium with a large tag sewn on top.