Tulip WorldReviews of tulipworld.com

I made three separate orders for gladiolus traderhorn corms and I am hurt and disgusted by what I received. Every single corm was SHRIVELED, DEAD, AND ROTTED TO THE CORE. I can't believe this company, and its parent company, Holland Bulb Farms, hasn't been investigated. This company is a fraud.

I naively ordered from Tulip World because they had the variety of Clematis I wanted, and I couldn't find it locally. I also added some Echinacea and Phlox to the order while I was at it. The plants finally came, and they all looked DEAD. I planted them the minute they arrived, in top planting soil and perfect conditions. Only one clematis grew, the rest remained dead. I contacted TW a couple weeks in and asked for a refund, they said they ship their plants in a dormant stage, so it takes 6-8 weeks to see growth. What a line. They tell you that because after 6-8 weeks, they don't give cash refunds, only "gift certificates" to get more dead plants. I stupidly did not check reviews on TW before ordering and I should have, as I'm not the only one they have cheated. I will be contacting BBB and I guess their state attorney general about TW's poor business practices. Cheating customers is not a good way to do business! (By the way, after three months, the only live plant is barely 3 inches tall. Not good quality at all!)

bad scam. never received my order

I was DUMB enough to make my FIRST AND ONLY order during the summer sale - placed a large order of lily bulbs and freesia - I do flower arranging and was excited to get a great deal on some bulbs. I should have known, however, that there's no such thing as a "deal"! I ordered on 7/25 and was told on 7/26 that it had shipped. On 7/27 I questioned why it was shipping in the middle of July - I ASSUMED that I would get them I in the fall (we usually plant bulbs in the spring and fall in zone 4). After I was reassured by "Rose L." on 7/28 that my bulbs would be perfectly fine to plant, my bulbs showed up via Postal mail on SATURDAY, 7/29. After seeing the condition of the bulbs, I placed a call on 7/31 to explain the poor quality and that I wanted a refund and a return label to send them back. (at this time I hadn't opened any of the packages, but a few had plants that had broken THROUGH the plastic bags, so I could start to see the quality of the bulbs). I was told that I would have to pay for shipping and I had 10 days to ship it back. I decided to open the packages and what I found angered me to NO end - I was taken advantage of! ENTIRE PACKAGES OF BULBS were all growing in curls in ALL directions - these bulbs weren't going to produce ANYTHING! As I opened more bags, I only found ONE BULB that hadn't grown out of control! These bulbs weren't stored properly so they've become nothing more than trash! I've worked with greenhouses and had my own floral shop for over 40 years - I know what TRASH looks like and NO company should be allowed to sell a product like this! On 8/1 I emailed Rose L. again, sending her photos to show her the quality of the product that I received - no response. On 8/2 I AGAIN emailed "Rose L", sending her more photos - again, nothing! So, IM WARNING YOU - *BUYER BEWARE*!!! Tulip World🌷DOES NOT 100% Guarantee ANYTHING! Today, 8/3 I spoke with Sam and he said that they would give 75% of my money back if I return them but they WONT pay for shipping! NEVER have I dealt with a company who didn't care about the product that they are selling and in my business, I've dealt with a lot! And if I ever had an issue, the company AT LEAST they would guaranty the product that had their name on it! There are some WONDERFUL companies that you can purchase live plants and other gardening supplies from - DONT BUY FROM TULIP WORLD - they DONT guarantee what they sell, but I CAN guarantee the headache that you will get when you have to deal with them!!! UPDATE: 8/10 - with modern technology, you'd think the "refund" would've hit my bank by now! I wish it was possible to post photos because I wouldn't have to say a thing! Those bulbs are ALL dried out, so to ship the ENTIRE box of bulbs and tell me that 25% was viable? Why waste your customer's time? Instead, wouldn't it be better FOR EVERYONE if you only sold quality bulbs 100% OF THE TIME? Just think about the customers that you lose because they pay for FALSE promises that "out of the goodness of your heart" you dropped your prices on QUALITY products when, instead, all they got was a box of compost for their garden that they had to PAY for? Many of us can't afford your typical high prices and we want gardens that WOW people too, so when you rip people like us off, some of us are going to do whatever we need to do to warn others!

I ordered 3 begonia bulbs. i received them after a long time. It was a bit late in the season so I asked the chat room if I should store them. They did not reply so I did. Planted them this season. Not so much as a sprout. This time the "customer service" people got on line long enough to tell me I had violated the grow guarantee by storing the bulbs and so they could do nothing for me. High margin business. Ship bulbs that don't grow with no consequence and outsourced spotty "customer service" that tells its customers they are SOL.

I entered a complaint about this company Tulip World weeks ago and their response was that I needed to wait ANOTHER few weeks for a refund on DEAD PLANTS! I called for a Refund today and got a complete runaround again! The total I paid was 22.63 and after stalling for weeks they said they MIGHT credit me $12 they will keep your money for DEAD Plants and if they come back on here with another story, beware my friend, they’re lying 😡

I bought two Canna bulbs from them and I am an experienced gardener, I have done everything I know to get them to grow FOR WEEKS! I called Tulip World and courteously ask for a refund. They flat refused! I will NEVER order from them again 😡

What really frustrates me about this company is that they consistently send the wrong bulbs packaged and labelled as the right bulbs. I originally made a few orders in 2021, some of the bulbs didn't come up, most did, but at least half were completely different from what I ordered (a daffodil that was supposed to have a long pink center, had a short orange one; red tulips instead of orange; red and white ranunculus instead of pink, etc. When I provided plenty of pictures and they sent me new replacement bulbs this fall instead of a refund, the new replacements are coming up as the wrong plant as well! A solid yellow mini daffodil instead of my pink and white one, the wrong type of tulip etc. As a gardener it's almost worse then them not coming up at all because then I could hopefully get a refund and replace with new plants from a reputable dealer. Instead it's only at the point of blooming you realize your garden color scheme is now messed up and another year of effort has been wasted tending bulbs that weren't what you wanted. At this point I'm thinking they are scammers, just repacking poorly selling bulbs into new bags with misleading labels, it's happening so consistently and other buyers online have reported the same experience. A grow guarantee is worth nothing if over a two year period they never manage to send you the right bulb!