Tulip WorldReviews of tulipworld.com

The bulbs never bloomed. Overpriced and a total scam--as reported by every one of their customers. Why didn't I read the reviews before buying from them?

They wait until you’ve paid for the order then tell you shipping is delayed. Upon receiving the over $100 order - 11 of 25 bulbs were either “dust” or mush! After emails sending pictures 3 times they agreed there was a quality issue. I requested immediate replacement as all other items were planted and these 1- bulbs would complete the customer’s request design. They refused replacement and said they would credit back to the card instead. I thought I was dealing with the grower - believing now they are merely a clearing house. Calls - not returned - emails delayed - I will never use them again -

I felt it was only fair to update this review. After I wrote this review, Tulip World did contact me and ship the remainder of my order. It is just a shame that I had to write this review to get a response. The product appears to be fine. I am very disappointed in my experience so far. I wish that I had read about other experiences before I purchased. I ordered 7 items and only 2 items were shipped and received. Both items look to be in good condition. I tried their live chat and there was no response. I tried emailing and there was no response. I tried calling the customer service three times and left messages all three times and of course there is no response. If they respond in kind, I might have a different impression. I understand that there is a labor issue for many small businesses, but I had an experience with one of their competitors where a single item was damaged and it was easy to get a replacement.

Do Not Order From Them. Dealing with this company is exhausting and frustrating. Did not return email or phone calls. Shorted the order. overcharged for what I orderes. I placed a large order in August 2021. After 2 months attempts to contact by email went unanswered. Phone calls were not answered. A message was left informing them that I would contact the credit card to cancel payment. I received a partial order shortly after. I just received the items to complete my order and it was wrong. I ordered daffodils' and received tulips instead. Again no respose from the company.

Yes, it seems like their typical behavior - shipping delays of 6-8 weeks; I finally asked for a refund and ordered from another company. Wasted my time, make sure they don’t waste yours.

I was missing two bags of bulbs in my order, so I contacted them and they said they’d ship it right away. They didn’t. I contacted them again a month later and let them know it’s now too late for me to plant them, and I would like a refund instead of the missing bulbs. Three days later they say they just shipped the missing bulbs. I ask why they would do that... They said I can contact them again when (if) they arrive for a return label and then I would get a refund. At this point the tracking info still says the package is in their possession, and had not actually been shipped. So much wasted time because they can’t do their job. I won’t be ordering from them again.

Ordered 12 types of bulbs, verified when I ordered that they would be shipped out within 7-10 business days. Checked in again when hadn't received shipping email - they said they would go out at end of that week. After that week passed without a shipping notice, asked the status again and they said would go out in 2-3 more days. All of the items I ordered were listed as "in stock," so no reason for such delays. Company just gave blah, blah, blah answers - "unexpected delays," delays with shipping (hadn 't gotten to shipping yet, so not true), just non-answers and no basis for why this last delay was really going to be the last.

Awful customer service. Delayed delivery so we have had frosts and they will not take package back.