Donovan D.
Too many attempts to upsell…
Too many attempts to upsell and much higher prices for single purchase vs subscriptions
Response from TstriveJun 19, 2026
Thank you for your feedback. We understand your concerns regarding both the additional offers presented during checkout and the difference in pricing between one-time purchases and subscription orders. The offers shown during checkout are optional and can be accepted or declined individually. They are intended to provide customers with access to complementary products and special promotions but are never required to complete a purchase. We would also like to clarify that subscription pricing is discounted compared to one-time purchase pricing because it is tied to an ongoing subscription commitment. Customers who choose a subscription receive a lower upfront price, while one-time purchases are offered at the standard retail rate. We appreciate your feedback and recognize that some customers prefer a simpler checkout experience and more flexibility in pricing options. Thank you for taking the time to share your thoughts.