Jim
Hard to cancel!
I did not feel that the product worked for me, so I cancelled. That is where the problem started. The company did not respond to my first cancellation request. They sent another unauthorized bottle and charged my account. Upon sending another email request for cancellation, they finally responded saying that I now took too long to cancel. UPDATE: They have now billed me for an additional unauthorized bottle and billed me AGAIN! Do not do business with this company, they just keep sending and billing. Very hard to cancel. ANOTHER UPDATE: They have now billed me again for more of their product. Even after they had sent an email stating that my subscription was cancelled. NEVER...NEVER...NEVER Use this company.
Response from TstriveAug 14, 2026
We’re sorry to hear that Tstrive did not work as expected for you and that the cancellation process caused frustration. Tstrive subscriptions renew according to the terms shown at checkout unless canceled before the renewal is processed. That said, if you submitted a cancellation request before another order was charged or shipped, we understand why you would want the account timeline reviewed carefully. Please send your order details, cancellation request emails, and any charge information to our support team at [email protected] so we can review the communication history, confirm when the cancellation was received, check the shipment and billing status, and assist with any eligible options under our policy. We understand your concern and would like the opportunity to review this properly.