Transportation Safety Apparel Reviews | Read Customer Reviews of tsasafety.com

Transportation Safety Apparel Reviews | Read Customer Reviews of tsasafety.com

Transportation Safety Apparel reviews

Showing 54 reviews with 1 star · Clear filters

Sakuna-Bito-No
Aug 26, 2024
Vacant customer service/tracking number
It’s been two going on three weeks since I made my order, and while it says it’s been shipped for well over one and a half weeks on the website, there have not been any signs of a tracking number. I have requested one four times, two through the website help tickets, and two separate emails, yet no reply has come from any of them. Will be willing to change if and when my package arrives.
Response from Transportation Safety ApparelAug 28, 2024
We sincerely apologize for the inconvenience you've experienced. As soon as we received your feedback, we promptly focused on resolving the issue with our website's communication system and provided you with the tracking details. We are actively working on enhancing our website to ensure we receive all communications promptly. Thank you for your understanding and patience as we remain dedicated to delivering excellent customer service.
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Francisco G.
Aug 10, 2024
I got a damaged package
I got a damaged package, not mentioning that I canceled . Looks like this box was tampered with it might be missing items from the look of it . I em not responsible for this I want my full refund please , I haven't got any response from any of you , I will be taking it to the next level with bank .
Response from Transportation Safety ApparelAug 12, 2024
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you’ve experienced. We received your email outside of our regular business hours (Monday-Friday). Our team reviewed your concern first thing this morning, and a Customer Service Representative will reach out to you today to address and resolve the issue. Upon investigation, we found that the damage to the box was due to the shipping carrier. We regret any trouble this may have caused and appreciate your understanding. Thank you for your patience and for giving us the opportunity to resolve this. We value your business and look forward to serving you again in the future.
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Joe B.
Jan 19, 2024
The order was all wrong when it came in.
The order was all wrong when it came in.
Response from Transportation Safety ApparelJan 26, 2024
Hey Joe, I am so sorry to hear of the trouble with your order. A member of our customer service team will reach out to you to get this resolved.
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Kristjan O.
Dec 21, 2023
The sweater that we ordered from the…
The sweater that we ordered from the website photo and discription. Very disappointing.
Response from Transportation Safety ApparelJan 15, 2024
Hey Kristjan, We are so sorry to hear that the item didn't meet your expectations. Can you reach out to us with more context so that we can resolve the issue for you? Please contact customer service directly at 1-866-304-7189. We are available MON - FRI: 8:00 AM - 4:30 PM EST
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Gary C M.
Dec 13, 2023
Bad business!!!!
You double charged me for my order. I call customer service and they told me they would look into the issue and call me back. THEY DIDN’T fix the issue or call me back! I am still trying to get my money back!
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Tracey S.
Jul 26, 2023
Not happy🥲
Not happy. Finally got through to customer service, we got disconnected. What a surprise !!! Yes , I understand about clearance. Not happy trying to return the rest of the order & Not happy about 18% restock fee. Plus ,,, the shipping fee was ridiculous . I received it quickly but felt forced to pay extra with expedited shipping. Took my chances. Back to speaking to customer service,,, once I got disconnected,, I kept getting DROPPED, trying to reconnect…WILL NEVER RECOMMEND OR USE THIS COMPANY 🥲
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Dr. P.
Jul 24, 2023
one of the hats sent was incorrect.
one of the hats sent was incorrect.
Response from Transportation Safety ApparelAug 11, 2023
We appreciate your review and are sorry for the inconvenience! In this instance, since the product you ordered was shipped directly from our supplier's warehouse to you, we obviously could not catch this mistake. However, I do appreciate you emailing us to let us know you received a incorrect hat and I am glad we were able to help you get the hat you ordered. I hope in the future you can find it in your heart to gives another chance to show you that you can trust us. Have a good and safe day!
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Marguerite h M.
Jul 10, 2023
There was no return/or send wrong…
There was no return/or send wrong merchandise in the package. Not only that, but no return label for returning the merchandise.
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