VelvraReviews of tryvelvra.com

Thank you! I have been able to try the products and they are great! I am just not in a financial situation to have automatic subscription at this time. I appreciate the support and fast reply to my concern.

I didn’t realize I signed up for a subscription and when it hit my account the following month, I wasn’t sure if I would get a refund. My children had not finished the first batch I received. Joan was awesome and helped me stop my subscription and get a refund.

Was quick to tend to my issue and resolve it.

I only intended to do a one time purchase to see how the product worked for us. I was somehow enrolled into a subscription. When I was notified that my next order and charge was going to take place, I contacted customer service to stop the delivery and cancel the payment and subscription immediately before anything actually processed. They were so quick to respond and promptly took action. I truly appreciated this, as many other companies try to corner you into subscriptions or one more payment. They absolutely did not do this and they were very kind during the whole process as well. After trying the product out, and it works well for us, we will absolitely be returning customers.

Great customer service!

I am about to travel full time and wanted to make an order to take on road but did it with a subscription without meaning to. Emailed to explain the situation as to cancel as I wouldn't have an address for the subscription to go to. I was helped straight away, full understanding and made the whole process of cancelling the subscription super easy. As for the product itself I cant wait to try for both my son and I. The information that is send once a purchase is made is amazing. Its been great to help understand the information, the process and know what to expect before the products even arrive. The customer service from start to finish I cannot fault!

Great customer service, helped out quick and timely with a shipping issue I had

The Patient support specialist Ivy was excellent. She addressed all my needs and went above and beyond to give me a discount on my purchase. I was skeptical when I emailed customer service to cancel some of my orders I didn’t know what to expect but Ivy did an exceptional job. Thank you Velvra