Hunt F.
This company I feel is a scam
This company I feel is a scam. I wasted $140 on a cleanse is my honest opinion. I ordered for my 3 children and when we got to the third bottle it was fermented and tasted like straight alcohol. My kids couldn’t choke it down and I wasn’t about for force it. I tried that dose and it in fact tasted like straight alcohol mixed with a tiny bit of berry flavor. It was very inconsistent with what we’d tasted before. When I reached out to customer service I told them I felt as though my money had been wasted because everything you read on the website states that you have to be consistent for the cleanse to be effective. Our cleanse that I paid a lot of money for was halted due to their companies mistake not mine because up to that point we’d been very consistent with it. All customer service offered to do was send me one replacement bottle. Our entire cleanse was ruined $140 down the drain and all I get is 1 single bottle that’s worth absolutely nothing to me now. I don’t even know what to do with it. I should have been offered a full replacement cleanse or my money back. Any reputable company would have rectified their mistake but this company did not. Seems pretty scammy to me.”
Response from VelvraApr 21, 2026
Hi there, we’re so sorry we let your family down. You’re absolutely right, sending a single replacement bottle doesn't fix a multi-child cleanse that’s been interrupted by a quality issue on our end. That fermented taste is not the standard we hold for ParaHaven, and we should have made it right the first time. We’ve checked that you already had a correspondence with us. Christina from our team is happy to continue resolving this there and make sure your concerns are fully addressed so you feel taken care of every step of the way. - The Velvra Team




