Tryvanera is listed under Personal Care.
Tryvanera (tryvanera.com) has 25 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
25 approved reviews, newest moderated first
Sylvia M.
I ordered the castor oil with knee wraps and received a set of cheap cutlery in a broken box covered in sticky tape - don't understand how that happened. I've only just written to them so I'll have to wait and see
Response from TryvaneraAug 18, 2025
Hi, you may us confused with another vendor as we do not offer cutlery and your name is not in our system. Thanks!
Ilse G.
A zero-star would be more acurate. Did two orders, only received one… I must have mailed ten times by now over a period of one month, they keep replying with a delivery report on which there is no signature or code from my behalf. 150 euros down the drain !!! In the meantime I was also threatened because of this review. I kept every mail and chat ... my review is truthful.
Response from TryvaneraAug 18, 2025
Responded above. Not a fair or accurate review.
MARIA
Great I would like to change my address my current .please.Thank you
jane B.
Placed order for 77.31 on 4/23 and it is 6/11 i still have not received and have had no communication from them except we are looking into it I am reporting fraud to my bank today
Response from TryvaneraAug 18, 2025
Hi Jane, To update here, we reshipped your lost package and you did receive it. Thanks!
Sue K.
I ordered May14, 25. I had not heard anything by May 31 but of course charges came through. I sent an email to customer support and they sent a generic apology (two days later) and the next day I got shipping notification with a tracking number. When I clicked on the tracking number it went to their website with vague movements. No estimated arrival date. Tracking number didn't come up as valid on other shipping sites. Called customer service on website and only got the answering machine. I have submitted a dispute with my credit card company. This seller is a fraud.
Response from TryvaneraAug 18, 2025
Hi Sue, You did receive your package per the tracking and we refunded you in full as well for the trouble. Thanks!
Corinna S.
Not only have not received my order after a month but customer service assured me results within 48 hours. Heard nothing back. They don’t answer the phone either Want my money back but how when I cant reach anyone
Valerie L.
Follow up to my last review. They told me they'd give me a 30% refund and they processed it, however I have not received refund, nor are they responding to my emails regarding where my refund is. BEWARE IF THIS COMPANY!
Response from TryvaneraAug 18, 2025
Hi Valerie- Your credit was processed 48 hours after it was discussed. Please check. Thanks!
Su Jin L.
Ordered these packs for my mother because of her wrist pain and the oil worked really well to soothe the aches! Definitely recommend buying castor oil packs from Vanera.