Roula S.
No product delivery. No customer support.
I have been waiting nearly a month for my order. I have reached out 3 different times with no response. So disappointed. I want a refund and to forget about this company.
Tryvanera is listed under Personal Care.
Tryvanera (tryvanera.com) has 25 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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25 approved reviews, newest moderated first
Roula S.
I have been waiting nearly a month for my order. I have reached out 3 different times with no response. So disappointed. I want a refund and to forget about this company.
Kyla S.
SCAM! I ordered through TikTok received a confirmation # still no package or response
Response from TryvaneraJun 8, 2026
Hi Kyla- We do not sell on TikTok shop. Please remove this review asap. Thank you.
Kitty
I ordered on Christmas Day had a confirmation email with a tracking number and then heard nothing so I tried the tracking number on there website and it came up with invalid. I have sent plenty of emails and nothing completely nothing. Do not order here this is a scam.
Response from TryvaneraJan 12, 2026
Hi- We do not have any customer with your name or any emails about an order placed on Christmas day. This appears to be either a review for another business or a competitor leaving a bad review on our account. We have requested more info from the customer as well as reported to Trust Pilot. Thanks.
Klesia G.
Bought a castor oil pack. Package never came, emailed multiple times over the course of months and responses were few and very far between. When I did get responses, they were odd and seemed AI generated. Received no help whatsoever about locating my package and asked for a return. Still have not received either my money back or package. It had been 8 months. Decided to write this review because this is not okay, bad service, bad experience. Not cool guys 👎🏼.
Response from TryvaneraDec 19, 2025
Hi Klesia- We do not have anyone with your name in our system anywhere. Are you sure you ordered from us? If you can provide your order number, we're happy to help immediately. However, it would seem that you did not order from Vanera. Please let is know. Thanks!
lily
NEVER BUY FROM HERE!!!!!! i ordered two pairs of ugg shoes about two months ago never received them although they said i did when i didn’t! i have been scammed over £60! i have tried reaching out 5 times after. i being polite asking to a refund and have not been answered. Its a SCAM!!!
Response from TryvaneraOct 7, 2025
Hi Lily, We do not sell Uggs so you have us confusion with another company. We'd request that you check this and remove this review that does not apply to our company. Thank you!
Saman Z.
I am an old Vanera customer. Was really unhappy. But then, they reached out and told me that the management has changed and they want another chance. They had also recently started a subscription program for oils. I gave it a shot and honestly, best thing I have done in a while for my issues. On time delivery, high quality, improved packaging and excellent customer service. Thanks Vanera!
Caryn W.
Fast delivery. Love the oil. Been using for 3 weeks and always see the results! I put the oil on subscription.
Aditya C.
100% organic product and a complete natural process. But like all good things it takes time to see visible results. If you love your body and do not fear from commitment and want to get rid of constipation and bloating definitely try this.