Christopher M.
Buyer Beware
Buyer Beware – Shady Subscription Practices I do not recommend doing business with this company. I ordered one bottle of the "magic powder" just to try it out. Unfortunately, the product didn’t work for me, so I had no intention of ordering again. To my surprise, I was enrolled in a subscription without my knowledge, and another bottle was shipped—and I was charged for it. When I tried to initiate a return, the system said “no order found,” making the process incredibly frustrating. There’s no customer service phone number to call, and you’re forced to wait days for a reply via email. Overall, a very poor experience. Be careful before ordering anything from this company.
Response from Snow Teeth WhiteningApr 7, 2025
Hi, Thank you for taking the time to share your experience—we’re truly sorry for the frustration this caused. We understand how upsetting it is to receive a product you didn’t expect, especially when you intended to make just a one-time purchase. We can see that you’ve already been in touch with our support team both by phone and email, and we appreciate you giving us the opportunity to assist. We apologize for any confusion regarding the subscription and for the trouble you had locating your order in our system. To make this right, our team has already [processed a refund/initiated a return/sent you further instructions—customize as needed], and we’ll make sure your subscription is fully canceled so there are no future charges. If you have any other questions or concerns, please don’t hesitate to reach back out to us at [email protected]. We’re here to help and want to ensure you feel heard and taken care of. All the best, SNOW


