John F.
Good experience
With little difficulty got ent replacement but agent was talking about “mouthpiece” so wasn’t sure what was going to be done
Response from Snow Teeth WhiteningSep 13, 2023
Hi, We appreciate your honesty and for sharing your feedback on where there may have been areas of concern within your interaction with Our SNOW Customer Support Agent. We will review the correspondence to ensure that we can improve on such concerns for efficiency. Thankfully, Our Agent was still able to take care of you with that replacement. Goes to show that even in the face of a bit of difficulty, SNOW meets the needs of Our Customers. We are not Perfect, and we are Grateful that Our Customers do not hold that against us!!! With that being the case, there will always be room for improvement, SNOW Accepts that Challenge in all aspects of our existence. A 4-Star Review is not too far a reach from 5 -Stars for next time!!! Thanks, SNOW


