The regular formaila didn’t seem to work as well as the extra strength formula. I used it with the lite and without. Works better with it. I like Snow but my teeth haven’t got shades whiter. Yes they have gotten whiter but not to an extreme like some photos state.
ME
Megan
Loose bristles
For weeks the bristles on my snow toothbrush have been falling out while in use. I am scared I will swallow them.
JF
JFB
Shipping took much longer than…
Shipping took much longer than expected, team was quick to resolve, but I had to email for 5 days before finding assistance.
Response from Snow Teeth WhiteningMay 4, 2023
We apologize for the minor delay. However, We thank you for giving SNOW a try. If you have any questions or concerns, kindly send us a direct message. Have a wonderful day❄️
NA
Nate
So far so good
So far so good. I like the wireless LED feature but the mouthpiece does hurt the inside of my mouth after even a few minutes. It doesn't stop me from keeping it inside my mouth though. Only time will tell if this works. I will update later since it's only been a few days.
Response from Snow Teeth WhiteningApr 27, 2023
Hi,
It looks like you are just starting out with your teeth whitening journey. So far, you shared that the mouthpiece does have a bit of discomfort for you. We have had a few customers inquire about the option of smaller mouthpieces. They usually report back that after some time, they are able to use with less discomfort. So, if you want to keep at it, we say trust the process. Or, if that just doesn't ring true for you, reach back out to us at [email protected] for assistance. We currently do not have a variation in mouthpiece sizes, but we can find an adequate solution that still meet your immediate needs or concerns.
Thanks for Trying us Out and the Candid Review!!!
You are Appreciated,
SNOW❄️Team
AM
AmyM.
My entire order didn't ship and I did…
My entire order didn't ship and I did not receive any information about that. I just received the product so I can't give a review on that yet.
Response from Snow Teeth WhiteningApr 27, 2023
Hi,
We take ownership for any lack of updates as it pertains to your order updates. While there is an automated system setup to keep our customers updated via email confirmation about when their order has tracking applied and shipped. We also know that things can happen within any technology that can go unnoticed if even for a short time. Our Customer Support Team are our eyes and ears for when we get an alert or inquiry from the customer. Our best course of action to follow is to acknowledge the concern, provide the latest order updates and seek the best ways to resolve every concern during the interaction. Reach out at any time for such delays or concerns in the future at [email protected].
We look forward to that next review whenever you are ready, but we appreciate you for leaving this one to keep us transparent about such situations. Maybe, the first experience was not ideal. However, if allowed the opportunity, we'll go the extra mile to change your heart and mind about what it is SNOW has to offer through our products and customer service.
Your Feedback Does Go to Work in the Long Run!
Many Thanks,
SNOW❄️Team
UA
Umm A.
There was delay in getting the packag
There was delay with getting the package. However, I haven’t tried the product yet. Once, I do I’ll probably have a better insight to share if worked or not.
Response from Snow Teeth WhiteningApr 28, 2023
Hi Aasiyah!
We are sorry for the delay but we are so happy that you have received your order and look forward to your amazing results.
If you ever need any assistance, please do not hesitate to reach out to [email protected].
Warmest regards,
The SNOW Team
AV
Amanda V.
ive only had the system for about 3…
ive only had the system for about 3 months and my light already stopped working and its too expensive to buy a new one
Response from Snow Teeth WhiteningApr 18, 2023
We apologize for the inconvenience. Please provide the requested information so our team can reach out to you as soon as possible.
Thank you!
The SNOW Team
JG
Janae G.
My order was delayed due to it being…
My order was delayed due to it being marked as fraud, I had to send a picture of my ID and card, then when I received my items the package was ripped and I am missing one of the toothpastes and teeth whitening strips.
Response from Snow Teeth WhiteningApr 28, 2023
Hi Janae,
We apologize for the inconvenience. Please keep an eye for an email from us, so we can help you reach your dream smile :)
Thank you!