Snow Teeth WhiteningReviews of trysnow.com

I'm here to update my review. They contacted me when they said they would and the communication there on out was quick. I returned the item and got a refund minus shipping. I hope they will get better with responding to customers post purchase. When they do this, they can avoid negative reviews and lack of trust from potential customers. I needed to return and saw items I'll like to purchase but this put a bad taste in my mouth. I believe they are a good company but will be even better with better customer care post purchase. Previous 1 star review: Beware!!!!!!!!!!! after you purchase you are completely ignored if you have any issues. No response however you try to reach out. I am trying to get my unused, unopened product returned and no response to date after trying to email, used the website contact or call. I was thinking of purchasing other items from this site but because I'm being ignored with this purchase/poor customer service, I will never purchase again!!! Just as you invest in your excessive ads, invest in more customer service and show you care not just for a sale, but for your customer to get decent timely feedback to their concerns. A lot of things are time sensitive, like your return policy (30 days) and your 60 day money back guarantee. How does this work when people are waiting for over a month or two for a response from your non existent customer service. Please don't send me no copy and paste response here on trustpilot. Answer your emails instead!!!

Took my money (£200+). No product dispatched or received. Not answering my emails or communicating. Since writing this review I have successfully made contact via Instagram. My original order is being cancelled and a new order placed.

I so love your product. I am well over the age of seeing a quick fix, however, I am still pretty amazing, so I am told. Your product already makes me shine. Thank you Snow, I am staying the course.

Shipping is taking too long. 15 days out and I still have not received my floss. Maybe SNOW needs to reevaluate shipping companies.

I like that this product is portable and customer service was easy to communicate with.

It’s alright but my teeth hurt after using it

These tubes don’t seem to have as much in them and the potency does not seem as strong as before. Used twice and have not noticed a difference - when I’ve used twice in the past I did notice a difference, those were with the non sensitive tubes so perhaps that has something to do with it.

After a week of diligent 30-minute daily sessions, my teeth are maybe two shades lighter. It's a lot of work for little payoff, BUT with truly zero sensitivity. The mouth piece can be a little uncomfortable and dig into an area of my gums, but it just takes some getting used to. It's hard to know whether the serum is applied properly and to keep lips from wiping it off during the painting process. But the gradual whitening over weeks lowers the risk of a splotchy result. My biggest complaint is the utter lack of a manual outside of a 4-step instruction for us, and the lack of customer service response to the issue. It's too early to say whether this will end up being worth the money, but so far I'm enjoying the ritual of it and looking forward to seeing more results!