Scott W.
BE VERY CAREFUL when ordering
BE VERY CAREFUL when ordering. I was swatting down pop-up windows as fast as I could. Long story short, my company debit card is getting charged $157 EVERY month. Every month I am getting a year's supply delivered to my home and I can't stop it. They do not answer emails or phone calls. I am reluctant to cancel my card because much of my business hinges on it.
Response from SerabelJun 17, 2026
Hi Scott, We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us. I understand how frustrating and concerning this situation must have been, especially regarding the charges, subscription concerns, order status, and the difficulty getting the assistance you were expecting. I regret the inconvenience and frustration this may have caused. Please know that your feedback is important to us, and we take concerns like yours seriously. We would appreciate the opportunity to review your case further and assist in the best way possible. If you need any additional assistance, please feel free to contact us at [email protected]—we’ll be happy to help. Warm regards, Serabel Customer Care Team



