Cathy M.
SCAM Received a generic product not…
SCAM Received a generic product not what I ordered. Emailed their support for it to bounce back undelivered. SCAM Avoid!

NewAura is a modern skincare brand focused on helping people with sensitive, flaky, and easily irritated skin to feel confident again.Our cream is made with a unique blend of natural ingredients like Camellia Oil, Centella Asiatica, and ceramides — chosen for their ability to soothe dryness, reduce visible buildup, and support a healthy skin barrier.Unlike harsh products that can strip or irritate, NewAura is designed to be gentle, lightweight, and non-greasy, making it easy to use daily on both skin and beard areas.We believe skincare should be simple and effective, with results you can feel from the first use. Every product is backed by our satisfaction guarantee because we’re committed to helping you look and feel your best — naturally.
NewAura (trynewaura.com) has 128 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Cathy M.
SCAM Received a generic product not what I ordered. Emailed their support for it to bounce back undelivered. SCAM Avoid!
LUKE
Don’t bother, sent incorrect product(some Chinese shampoo, not even close to what I ordered) emailed and told them, they said they would look into it but no more communication after that, Sent another email seeking a refund, still nothing, absolute scammers.
Kye C.
SCAM being auto signed up to a subscription and not being able to cancel it after repeated requests. Don’t buy it its frankly a useless product and the worst customer service
Thiago S.
This is an absolute scam! After requesting a refund within 90 days of the purchase date - earlier than the 120 days described on the website - they basically said my order was old, they don't have any records, and couldn't do anything. This must be a JOKE! According to the Australian Taxation Office (ATO), transaction records (including receipts, invoices, sales data) must be kept for 5 years, but they clearly don't care. For tax and compliance purposes, businesses must retain records, but not for customer access. In the USA, according to the Internal Revenue Service (IRS), companies must keep records for at least 3 years, in some cases 7 years, but this company can't keep them for over 90 days? THIS IS A SCAM!
Ryan D.
Absolute scam. I purchased this product 5 months ago. It has not been delivered. 10 plus emails back and forth with constant excuses and constant ways to continue dragging it out and striving me along with zero results. Can’t even review the product as I never received it. Don’t make my mistake
Mats H.
First time ever all my redness/dermititis/psoriasis has not flared up. First couple of weeks I had some improvements on my face but then I started to also apply directly on the skin in my beard. I use a comb to access the spin and apply alittle here and there. Since then I’ve been 2 month basically clear skin. First time since my early 20’s
R C.
Automatically signs you up for a subscription without asking. I won't ever order again whether it works or not. It is a shockingly bad practise to do this to people, as clearly from the reviews there are lots of people being charged for product they never wanted.
Ignatius I.
After my previous bad review in August, New Aura reached out, they apologised for everything, sent me the products again and even refunded my initial payment. A gesture that I really appreciate. The product I must say has been very effective and the dermatitis is under control