Joy C.
I have sent 9 emails asking for…
I have sent 9 emails asking for assistance and cannot get a reply back. Very discouraging. I made a mistake when ordering. I need assistance.
Trymhealth is listed under Pharmacy & Medicine.
Trymhealth (trymhealth.com) has 27 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Joy C.
I have sent 9 emails asking for assistance and cannot get a reply back. Very discouraging. I made a mistake when ordering. I need assistance.
Nicole B.
***UPDATE**** After 5 emails and almost 2 weeks I received a response. Trym says that I must have missed my response. Not the case. I have watched my spam and regular email carefully. Apparently the medication is fine when not opened or subjected to direct sunlight or temps greater than 104. Good to know. Suggested that they have an easier and faster way to get in touch with them. Not sure that will happen After reading lots of mixed reviews I decided to give Trym Health a try. Very easy process and meds came in the timing that they said they would. I ordered a refill of my meds and it was processed and shipped. Unfortunately UPS had a delay and it took an extra day to get to me. When I got the meds they were not cold at all (neither was the ice pack). We actually used a thermo gun and the meds in the container were 75 degrees. I have sent 5 emails in the last 1.5 weeks with absolutely no response except their standard autoreply. The only numbers online that I can find do not work. After doing research it says that compounded Tirzepatide is only stable for 21 days once it comes to room temp and I paid for a 3 month supply. It needs to be replaced. I have reached out in every way possible to them. Their customer service seems to be nonexistent. If I don’t hear back this week I will be forced to file a dispute with my credit card company and find another supplier. Such a disappointment.