MeDexReviews of trymedex.com

I placed an order for two products on March 20, 2024 and still have not received either product or the refund I’ve repeatedly requested. On April 9th I was told there was a shipping delay and that I’d be receiving my products in 6 days, but it is now May 10th and I’ve received nothing. I get emails telling me “not to worry”, but I haven’t seen evidence that I haven’t been taken for the $300 I intended to spend to help with chronic arthritis pain. I’m guessing this might be a a scam company and would urge caution for anyone considering a purchase. I will be happy to edit this review if I receive the products I paid for 2 months ago or receive the requested refund, as it’s only fair, but my frequent emails have resulted in no resolution. LesD

I have not received my product

Ordered on 10th November 2022. Still no item to this day. I was told be with you 6/7 days. No item. Then 3/4 days. No item. Wasnt informed they were out of stock until I enquired as to where my item was. Also the day I purchased there was an attempted money transfer from the method of payment which I paid with, maybe just a coincidence or not who knows just seemed a little odd as the transactions was the same timing. In my opinion I wouldn't purchase. UPDATE. I have received my goods. Way to late. The person who needed it sadly no longer needs it. I have offered to return the item as PayPal stepped in and refunded me. My god talk about harassment, endless emails asking me to remove my review. Appauling customer service and in my opinion, no compassion when a person is going through a heartbreaking time. Should inform people that they do not have the item in stock and give them options not make them wait Endlessly, then abuse them through a messaging system UPDATE. I am now being threatened by a person in this company by saying they could sue me because I apparently will not give their product back, which I have never refused to give their product back. I work long hours, I work nights, I have a terminally ill mother and have a death in the family. They expect me to wait up and not sleep after doing a 15 hr shift for their courier to pick the item up,or lose pay and not do my job and wait in for a courier. I am being bullied and threatened with being sued and I really I don't think I deserve such treatment.

Still have not received product.. you took the payment quick and fast... But I still have not received product... No expected date or anything.

I have yet to receive my order , its been almost a month, ive reached out to the company and they just said , they ran out just when i ordered and they are waiting on shipment, butttttt..they charged my credit card andvi have no product not happy , will take further action .they should of explained that there will be a delay in receiving my product but they didnt they just kept saying it is on its way until i got a little nasty with someone and thats when they said they ran out...not happy with the company...i finally received my product a month late..i have used it as directed but have noticed little difference