EVOLV"We're two young dads with growing families and we wanted to slow down the aging process just enough to enjoy those precious little moments a little longer.That's why we created EVOLV." 🤝Founders: Will & Chris
EVOLV (tryevolv.com) has 146 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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GL
Great Customer Care I received my H2GO within 10 days. This is an amazing bottle, much better than the one I had a few years ago. I received a lot of product information after placing an order. Then contacted them when I had a technical issue, and one of their Customers Care persons helped. Through the email conversation, my problem is solved. This is a great company and know how to care about their customer. I like it.
customer
Deeply sus company. Ordered a bottle, After aa while finally got an email saying It was in customs and required a Health inspection, a letter of authorisation and charges that amounted to an extra 50% to the cost! Obviously this was not at all clear on Ordering. So i was a bit spooked and asked to simply send back, which Evolv tell me will cost me 125 dollars! I see plenty of suspect review online so good to get a trustpilot Page going about them
Response from EVOLVDec 5, 2024
Hi there, I'm so sorry to hear this! We explain to all our international customers that if you deny your package, it will cost $$ for customs to return it to our warehouse. That amount will be deducted from your order. I'm very sorry you denied your order delivery. It would have been better to contact us, receive your bottle and ship it back to us. Unfortunately we're not a very large company and we're at the mercy of your local customs duties and rules. We genuinely hope we get another chance to earn your business again.
