John Y.
Customer Service 10/10!!
So I haven’t used the product yet but when I placed my order I accidentally selected the wrong bundle. Once it arrived I reached out to see about being able to swap it with the correct package. I used their text line and I’m blown away with how fast they are about replying and getting things resolved! I got everything sent back and then got the notification about the reshipment of the new bundle but was only the brush. I reached out again and yet again they were super apologetic and immediately got it resolved and the correct items are in route. The customer service I received alone has been incredible. I think other companies need to take a note with how to get things resolved so quickly and friendly! Thank you Jaypee for your help and setting the bar really high in the customer service realm!
Response from autobrushOct 22, 2025
Wow, this made our day! 💙 Thank you so much for taking the time to share your experience, we’re thrilled to hear our team (and Jaypee!) took great care of you and got everything sorted quickly. We always aim to make things right fast and with a smile 😊 We can’t wait for you to try your Autobrush, we think you’ll love it just as much as we loved helping you get the right bundle!