Cameron S.
NO REAL HONEST RETURN POLICY
Be careful when purchasing with this company!! They are fraudulent!! There is no REAL RETURN POLICY! If you try to cancel or return an order, your told the order goes to shipping as soon as you place it, and it can't be stopped or canceled. When the unwanted order arrives. Your told there's no return service so take a 20% refund and sorry for your troubles.....? WTH.. WHAT? No! YOU WILL HAVE TO REPORT THIS COMPANY TO THE BETTER BUSINESS BUREAU, THE DISTRICT ATTORNIES OFFICE AND HOPEFULLY YOU USED PAYPAL SO THEY CAN HELP YOU DEMAND HONEST COMPANY TACTICS NOT DESPERATION, AND GET YOUR MONEY BACK 100% REFUND!! BE CAREFUL IF YOU SHOP HERE !! CE SHEPPHERD .
Response from Auri NutritionAug 10, 2025
Hi Cameron, We’re truly sorry to hear that you felt this way about your experience. We work hard to make our processes clear and fair, and we never want anyone to feel misled. Our orders are fulfilled very quickly to make sure customers receive their products as soon as possible. For subscription orders, we also send reminder emails 3 days before each renewal so there’s time to make changes or skip if needed. While we do our best to cancel an order when a request comes in, there are times when it’s already in the shipping process and can’t be stopped. Our return policy — available here: https://www.tryauri.com/policies/refund-policy — is in place to be fair to both our customers and the company, and we always aim to work with each person on a resolution that feels reasonable. We were unable to locate any order under the name provided in this review, but you’re always welcome to reach out to us at [email protected]. Our team is here to help and guide you through any concerns.




