TruxSpotReviews of truxspot.com

I thought I had a good place lined up to park. Set up my reservation all good right? WRONG! Once I arrived the app did not show me a open gate button. I was told by Walter "not a person at all", that when I got there make sure my app was open and blue tooth was on. Sounded like the gate would just open. Well I'm outside, can't get in so I call their number and get Walter. After all the BS I'm told that since this is NOT A EMERGENCY he can't open the gate or give me a code. Really? You not providing me with the service I paid for and that not a problem that should be fixed? I out of driving time can't go anywhere but he wanted to make sure I didn't block their dang gate. I had to purchase another appointment with the qr code and then I finally get in. Your AI isn't very intelligent. This could have been a simple fix but it was turned into me having to spend more money! If I don't get my refund I will never stay with them again. I will give the a second chance if my money is returned but they should really get their response to problems fixed. A truck driver can't just go somewhere else. And they should realize that. KNOW YOU CUSTOMER PEOPLE!!!