TruxosReviews of truxos.com

I have to admit, my experience with Truxos has been frustrating. While they do manage to ship orders quickly, I've had issues with inventory tracking. I sell apparel, and there have been multiple occasions where my stock counts were wrong, leading to backorders and customer complaints. I raised the issue with them, but it took too long for them to investigate. By the time the issue was resolved, it caused unnecessary delays, and I lost sales. The service is okay, but I’m definitely looking for something more reliable.

Everything went mostly fine, but I had some unexpected challenges. The packaging process was smooth, and the communication at first was solid. However, once the shipments left, I noticed a few packages had tracking issues. Some of my backers had no idea where their items were, and it took a couple of days for support to resolve the problem. I wish they'd been more proactive in providing updates on where the packages were instead of me constantly following up. Overall, it was okay, but transparency could've been better.