Steven W.
I run a startup that sells high-end…
I run a startup that sells high-end wearable tech, and I've had nothing but problems with this fulfillment service. The first red flag came when my order for a batch of smartwatches was delayed by a full week. When the watches finally shipped, they arrived with faulty packaging that led to several complaints from customers about damaged goods. The customer service team didn’t offer a satisfactory solution, and it took forever to get a refund for the damaged units. I’m now reconsidering my options.